Family Advocacy and Support Services Court Intake Specialist (Melbourne)

Family Advocacy and Support Services Court Intake Specialist (Melbourne)

06 Aug
|
State Government Of Victoria, Australia
|
Melbourne

06 Aug

State Government Of Victoria, Australia

Melbourne

Work Type: Ongoing - Full-time or part-time

Grade: WVR 3.1

Occupation: Administration

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/VLA/FYCL/

About the Role

This court-based position involves providing high quality in-person intake and assessment, risk identification, legal information, legal and non-legal referrals and support to people with family law, family violence or child protection legal needs. It supports FASS by working alongside legal services, duty lawyers, family violence support services, mental health services and court staff to ensure people feel secure, supported and respected and have their legal and non-legal needs met.

Qualifications

- Practical knowledge of law and procedure, particularly in the areas of family law, family violence, and child protection gained from experience in a legal environment, including the ability to work with people who have used and experienced family violence.
- Demonstrated high level legal diagnostic and problem-solving skills with the ability to accurately assess and address client needs.
- Knowledge of legal, community and welfare organisations and an understanding of good referral practice.
- Excellent interpersonal and communication skills.




- Demonstrated experience working with Australian First Peoples and understanding of cultural norms and communication styles.

Employee Benefits

- A focus on work-life balance, including flexible working arrangements
- Hybrid work from home & office model
- Generous leave benefits, including:
- Three days paid seasonal leave (between Boxing Day and New Year's Day public holidays)
- Paid gender affirmation leave
- Five days paid reproductive and fertility leave per calendar year

- Annual 3% salary increase each December plus performance-related salary incentives
- Attractive salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650, and Novated Leasing
- Discounted annual MyKi public transport passes
- Individual learning and professional development opportunities, tailored to your role and career goals
- Free annual flu vaccinations
- Access to gym and end-of-trip facilities at our CBD office
- Access to our Employee Assistance Program, including confidential counselling and other mental health resources

Applications Close: Sunday 2 August 2026 at 11:59pm

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📌 Family Advocacy and Support Services Court Intake Specialist (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne

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