Position Overview

You will contribute to a high performing admissions service at St John of God Murdoch, ensuring overall integrity, accuracy and timeliness of all patient admissions and theatre bookings while providing a consistently positive patient experience. Permanent full‑time, part‑time and casual positions are available and candidates will continue to be considered for future roles across various wards over the next six months.

Responsibilities

- Creation of theatre booking and patient account in webPAS.
- Update theatre booking information as subsequent correspondence is received from specialist practices to hospital.
- Monitor patients’ completion of admissions paperwork and take appropriate action to ensure progression.
- Assist patients with completion of admissions paperwork face‑to‑face.
- Validate and process admissions forms.
- Monitor and verify Pre‑Admissions Clinic appointment requirements for patients and ensure that these are booked.
- Ensure that all patients who require a Pre‑admissions assessment have relevant nursing forms in their admissions pack.
- Conduct health fund checks.
- Obtain health fund quotes for uncovered patients.
- Review and validate patient consents and payments.
- Generate patient admissions files and adhere to sound document management.
- Facilitate all aspects of booking cancellations and rescheduling.

What we’re looking for

Sound interpersonal and communication skills, both verbal and written, with the ability to provide high‑level customer service is essential. A high level of attention to detail, accurate data entry and robust planning and organisational skills, including prioritising tasks and coping with competing demands, are required.



Knowledge of the admissions process in a private hospital environment, general understanding of document management and strong computer skills with a good working knowledge of MS Office and webPAS are also essential.

Benefits

- Salary: $71,352 to $77,022 per annum (pro rata for part‑time) plus 12% superannuation.
- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses, as well as options to salary package benefits above the FBT cap on items such as novated leasing, work related expenses, self‑education and additional superannuation.
- Healthy work‑life balance through flexible work options, additional purchased leave and well‑being programs.
- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance.
- Employee support through our dedicated free Employee Assistance Program (EAP).
- Innovative professional development opportunities.

Contact

For enquiries contact Tracey Forbes‑Elkholm, Manager Patient Admissions, on .

Application

All applicants are asked to submit a covering letter (no more than two pages) demonstrating how you meet the above position requirements. Applications will be reviewed throughout the advertising period and interviews conducted regularly. If suitable applicants are identified, the advertisement may close prior to the listed date. Apply today!

Equal Employment Opportunity

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities. We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.

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📌 Patient Administration Assistant (City of Melville)
🏢 St John of God Health Care
📍 City of Melville