About the Opportunity

The Member Services role sits within IBA and is focused on coordinating retail promotions, catalogue activity, and member communications across the SA/NT network. You’ll work closely with internal teams and suppliers to ensure seamless delivery of promotional programs, while managing timelines, artwork briefs, and administration. It’s a excellent opportunity for someone looking to build their career within a large organisation, gaining exposure across commercial, marketing, and operations. This is a full‑time, permanent opportunity based in the Gepps Cross office, offering a hybrid setup with 1‑2 days working from home.

In this Role

- Development and construction of retail promotions and programs for IBA retail brands.
- Support with the development and execution of Thirsty Camel state catalogue, POS & marketing activity in conjunction with the wider IBA state & national teams.
- Coordinate IBA Member and Committee meetings as required.
- Meet the promotional and print deadlines and ensure accurate information is produced within the agreed timelines.
- Engage with supplier partners to ensure timely submission of relevant information pertaining to the IBA programs.
- Manage the timely delivery and communication of retail programs through to the state operations team and our retail members.
- Manage and upkeep all documents relevant to the IBA retail promotions.

You’re Likely a Match If





- Previous experience in an administrative/client‑facing role essential.
- Ability to work well in a team environment as well as autonomously.
- Intermediate skills in Excel and PowerPoint.
- High level of attention to detail.

What’s on Offer

- Extra leave: 5th week of annual leave, 2 well‑being days, plus 1 volunteer day annually.
- Career growth: Endless learning and development opportunities.
- Parental leave: 12 weeks of gender‑neutral paid leave for primary carers.
- Mental health: Gold accreditation by Mental Health Australia.
- Flexibility: Flex Ready and family‑friendly workplace accredited.

About Us

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family‑owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

Equal Opportunity

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

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📌 Member Services Coordinator (City of Port Adelaide Enfield)
🏢 Metcash Trading
📍 City of Port Adelaide Enfield