CX Operations Lead - Strategy, Systems & Service Excellence (Australia)

CX Operations Lead - Strategy, Systems & Service Excellence (Australia)

06 Aug
|
Domain Group
|
Australia

06 Aug

Domain Group

Australia

Domain is seeking a Customer Support Manager (or CX Operations Manager) to lead our CX operations team and own the strategy, processes and systems for delivering a seamless experience across Core Products including property portals and Pricefinder, Homepass and Leadscope.

You will manage a delivery-focused team with a few direct reports, collaborate with Sales and Product, and drive continuous improvement through metrics like Employee and Customer Satisfaction while identifying revenue

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📌 CX Operations Lead - Strategy, Systems & Service Excellence (Australia)
🏢 Domain Group
📍 Australia

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