Service Executive | Canberra
We are seeking an enthusiastic Service Executive to join our high performing National Canberra Team. We have an extensive presence across Australia, with representation in each State capital and an extensive regional branch network.
What the day will look like
The Service Executive supports the service delivery for a key portfolio of commercial clients and is considered a key driver to our long-term growth ambitions in this segment. Joining a high performing team, the Service Executive will work on a defined portfolio of existing clients with various brokers in a support capacity, while also having the opportunity to work on smaller portfolio autonomously. This is the perfect role for someone who is looking to grow their insurance career in a challenging, fast paced and collaborative environment.
- Providing quality and proactive support to various Client Manager / Team Leads on an existing book of clients
- Work directly with support teams to ensure accurate and timely completion of tasks
- Create fit-for-purpose solutions for clients through the execution of Aon’s Go to Market strategy
- Build solid relationships with clients, internal and external stakeholders
- Handling processing duties including renewals, endorsements, Certificates of Currencies, invoicing and response to day-to-day queries from clients
- Manage a smaller book of own clients
- Actively contribute in monthly branch and sales meetings and be an eager learner for Aon and external training opportunities
- Actively support utilisation of new systems and processes that support our business growth and improvement
Skills and experience that will lead to success
This position will suit someone with the following experience:
- Experience in similar role or within the insurance industry
- Strong client relationship management capabilities
- First‑class communication and presentation skills
- A keen entrepreneurial spirit
- Eye for detail and quality while working under pressure
- Eagerness to grow a career in insurance
- Tier 1 Qualification and basic insurance technical skills
- Bachelor’s degree and/or relevant working experience
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. All colleagues enjoy two “Global Wellbeing Days” each year and we offer a variety of working style solutions. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at .
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
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📌 Service Executive (Canberra)
🏢 Aon
📍 Canberra