Equiem, a leading end-to-end building engagement platform, is seeking a strategic Customer Success Manager in Melbourne. You will own a portfolio of customers, guiding onboarding through long-term value realization.
You will collaborate with Account Managers, Product, and cross-functional teams to ensure measurable outcomes and ROI, with a hands-on, white-glove approach. You will drive adoption, retention, and expansion, leveraging data to inform decisions and deliver customer-centric