About HealthShare

At HealthShare, we’re all about making a real difference in the health-tech space. Our mission is simple: improve the lives of Australians by connecting them with better access to healthcare providers and information. For over a decade, we’ve been at the forefront of digital health with 10+ million Australians and 24,000 doctors using our platform each year.

Job Type: Permanent - Full Time. Location: Sydney, NSW, Australia. Bondi Junction | Hybrid. Job Category: Product.

Job Description

As Product Manager, you will work closely with our Product Director, Engineering, Design and Commercial teams to improve the MyHealth1st booking experience and deliver measurable product outcomes. You will own the bookings product backlog and lead a cross-functional squad through discovery, prioritisation and delivery.

Your Responsibilities Will Include

- Owning and maintaining the MyHealth1st bookings product backlog, ensuring work is clearly prioritised, refined and ready for development
- Translating product strategy, user flows and practice scheduling needs into transparent epics, user stories and acceptance criteria in Jira
- Leading product discovery activities, including customer interviews, funnel analysis and internal discovery sessions
- Using booking, checkout and conversion data to identify opportunities and prioritise product improvements
- Working closely with Engineering and Design throughout the delivery process to remove blockers and support high quality outcomes
- Participating actively in Agile ceremonies, including backlog refinement, sprint planning, stand ups, reviews and retrospectives
- Defining success measures and tracking product performance against agreed outcomes
- Communicating product priorities, progress, trade offs and risks clearly across the business
- Balancing shorter term conversion improvements with the longer term scalability of the platform
- Acting as the key product voice for the bookings platform across the organisation

Desired Skills And Experience

To succeed in this role, you will bring:





- At least three years’ experience as a Product Manager in an Agile product environment
- Direct experience working with transactional digital products such as ecommerce, online checkout, appointment booking or marketplace platforms
- Demonstrated experience owning a product backlog and developing clear product requirements, user stories and acceptance criteria
- A data informed approach, with experience using customer insights, behavioural data and conversion metrics to guide decisions
- A proven ability to take ownership and deliver product initiatives from discovery through to release
- The ability to turn ambiguous problems into clear priorities and practical execution plans
- Strong written and verbal communication skills
- The ability to communicate complex ideas, trade offs and risks clearly to a range of stakeholders
- A collaborative approach and the ability to work effectively with Product, Engineering, Design, Sales, Marketing and Operations
- Solid analytical skills, sound judgement and attention to detail
- A proactive, adaptable approach and comfort working in a fast moving environment

Experience in health technology, appointment scheduling, marketplace products or conversion optimisation would be highly regarded.

Why You'll Love Working With Us

Besides the usual, we offer:

- Hybrid working 2 days in office, 3 days WFH
- Birthday leave to celebrate your day your way
- Quarterly Wellness Days (4 additional days off per year)
- Regular social events and team experiences
- Employee Assistance Program for wellbeing support
- Paid Parental Leave & Partner Leave
- Company stock options
- Referral bonus program
- A genuinely collaborative, inclusive and high-performing culture

Learn more about us

- company/healthshare/mycompany
- sqWPZBtDxjc?si=ALHyZYyzfvs8N33M

How to apply

Submit your application, resume and cover letter to our recruitment portal via the link.

HealthShare is committed to building a diverse and inclusive workplace. We welcome applications from all backgrounds and value the unique perspectives each person brings.

#J-18808-Ljbffr

📌 Product Manager (City of Sydney)
🏢 HealthShare
📍 City of Sydney