About This Role

This position is responsible for a range of fleet services administration tasks. These include the areas of expense claims, registrations, fuel management, insurance, toll management and general support as required.

Tasks And Responsibilities

- Timely and accurate ordering, dispatch and cancellation of fuel cards, as required, and the maintenance of accurate and meaningful internal records
- Provide ready assistance, as required, with infringement processing
- Accurate and timely calculation and payment of roadside assistance fees
- Professionally respond and take ownership of client and internal enquiries in regard to all fleet services related matters
- Provide support to the fleet services team as required
- Work effectively with the team to ensure the department's accountabilities are met including support of the vision and goals of the company
- Provide superior service aligned with the client's needs and the organisation's business objectives.

Skills and Experience

- Experience in an administrative or customer service role
- Solid organisational and prioritisation skills - someone who meets specified deadlines and reports regularly on progress
- Good data entry skills
- Intermediate level of proficiency in software packages with advanced level of spread sheeting and word processing skills
- Effective communicator both verbally and in writing, demonstrating good listening, probing skills

About you

- High integrity and strong understanding of professional ethics
- Excellent discretion and tact in dealings with people




- Can resolve problems through to complete resolution for customers in a timely, effective manner
- Consistently takes responsibility for high quality, high output work, showing innovative, forward thinking and strong attention to detail

WHO WE ARE

We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees.

au/about-us/careers

SOME OF OUR PERKS INCLUDE

- Recharge and relax with up to four extra days of leave each year. We call them Wellness days
- We offer industry leading 20 weeks paid parental leave
- Save plenty with vehicle salary packaging
- Monetary service milestone awards
- Recruitment referral bonus
- Discounted mobility products and services
- Career progression opportunities (over 25% of our vacancies get filled internally!)
- Education support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning and more
- Two paid volunteer days each year to give back to causes that matter to you
- Health and wellbeing support including a subsidy and an innovative Employee Assistance Program

What's next..

We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging while also offering work-life balance and career development.

We are a proud equal chance employer, and welcome everyone to our team.

Aboriginal and Torres Strait Islander candidates are encouraged to apply.

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