Better Medical is one of Australia’s leading General Practice operators, supporting more than 60 clinics nationally. We are passionate about creating sustainable, high‑performing practices where our people thrive and patients receive exceptional care.

We are looking for an experienced Operations Manager to lead a portfolio of General Practice clinics across the Adelaide Hills and Southern Region of South Australia.

Reporting to the Business Operations Manager, this is an important leadership role responsible for partnering with Practice Managers to deliver operational excellence, financial performance, workforce capability and outstanding patient experiences.

This is an opportunity to influence strategy, develop leaders and drive meaningful business outcomes across an established and growing network.

About the Role

As Operations Manager, you’ll have responsibility for a portfolio of General Practice clinics across South Australia. You’ll work closely with Practice Managers, GPs and Support Office teams to improve business performance while ensuring every clinic delivers safe, efficient and patient‑centred care. Success in this role comes from balancing commercial outcomes with people leadership, building capable teams, improving profitability and identifying opportunities for sustainable growth.

Key Responsibilities

- Lead High Performing Clinics
- Coach, mentor and develop Practice Managers to become confident business leaders
- Build a culture of accountability, collaboration and continuous improvement
- Support workforce capability, succession planning and leadership development




- Foster strong engagement across clinic teams and healthcare professionals
- Drive Business Performance
- Deliver financial performance across your clinic portfolio
- Improve profitability through effective labour management, revenue growth and operational efficiencies
- Monitor and analyse key performance indicators
- Develop operational improvement plans and support clinics to achieve strategic objectives

- Operational Excellence

- Ensure clinics operate safely, efficiently and in line with regulatory requirements
- Lead operational improvement initiatives across the region
- Drive consistency through governance, compliance and best practice
- Identify operational risks and implement practical solutions

- GP Growth & Workforce Planning

- Partner with GP Engagement to support GP recruitment, onboarding and retention
- Identify opportunities to expand services and improve access for patients
- Support growth initiatives aligned with regional strategy

- Collaboration & Stakeholder Management

- You will collaborate with cross‑functional teams across the organisation to deliver strategic priorities, improve business performance and ensure operational excellence across your portfolio of clinics

About You





You’ll be an experienced operational leader who enjoys improving businesses, developing people and creating high‑performing teams.

You’ll bring:

- Experience leading multiple sites within healthcare or another complex service industry
- Strong commercial and financial acumen
- Experience managing budgets, profitability and business performance
- Demonstrated success leading and developing leaders
- Strong analytical and problem‑solving capability
- Excellent communication and stakeholder management skills
- Ability to influence outcomes across multiple teams
- A proactive and solutions‑focused mindset
- Tertiary qualifications in Business, Health Management or a related discipline (desirable)
- Experience within General Practice or Primary Healthcare will be highly regarded

Why Join Better Medical?

This is more than an operations role. You’ll join an experienced Operations Leadership Team with the opportunity to influence regional strategy, lead meaningful change and shape the future of General Practice.

We offer:

- Adaptable hybrid working arrangements, with time split between the Adelaide Support Office, clinic visits across South Australia and working from home
- Travel across metropolitan and regional South Australia
- Genuine autonomy to lead your portfolio
- A collaborative and supportive leadership team
- Leadership development and career progression opportunities
- The opportunity to contribute to organisation‑wide strategic initiatives
- The chance to make a lasting impact on primary healthcare across South Australia

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📌 Operations Manager (Adelaide)
🏢 Better Medical
📍 Adelaide