Job Overview

Join our passionate team at Petstock Victor Harbor SA where we are inspired by pets and animals to be better people both in our careers and everyday life, making an impact for Pets, People and the Planet.

The role involves providing full grooming services, maintaining salon standards, supporting business growth, and ensuring a safe, positive experience for customers and their dogs.

Responsibilities

- Provide full grooming services for a variety of breeds, including bathing, drying, nail clipping, brushing, combing, and generic or breed‑specific clipping.
- Deliver a positive and memorable grooming experience to all customers and their dogs.
- Coordinate the grooming salon and client scheduling in conjunction with the Store Manager.
- Make client bookings and assist store shop floor team when required, providing exceptional customer service.
- Maintain a consistently high standard of salon presentation and oversee stock management.
- Collaborate with the Store Manager and team to ensure member program targets and expectations are consistently met.
- Proactively support local marketing opportunities and recruitment referral programs.
- Work with the team to achieve and exceed sales targets.
- Maintain a strong safety mindset and embed safety practices throughout the salon and store.

Qualifications

- Experience in skilled dog grooming.




- Qualification in Grooming preferred.
- Good knowledge of specific breed clips with a commitment to maintaining grooming styles and brand/product knowledge.
- Physically fit with the ability to lift heavy animals as required.
- Demonstrated experience handling and working with live animals.
- Advanced understanding of zoonotic and skin diseases and how to identify them.
- Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration.
- Exceptional communication and interpersonal skills, with the ability to build rapport and effectively engage customers and team members.
- Strong attention to detail.

Benefits

- Free access to mental health, financial & wellbeing support services through Sonder.
- Opportunity to purchase up to 2 weeks of additional paid leave and 4 weeks of paid parental leave.
- Health and wellness services at a great corporate discount.
- Exclusive access to Workplace Banking.

Diversity & Inclusion

We are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

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📌 Dog Groomer | Victor Harbor SA
🏢 Hart Retail Group
📍 Victor Harbor