Support & Ops SME - Escalations, Analysis & Mentoring (Australia)

Support & Ops SME - Escalations, Analysis & Mentoring (Australia)

06 Aug
|
JobRadars - AU
|
Australia

06 Aug

JobRadars - AU

Australia

JobRadars - AU is looking for an individual in Australia to ensure timely resolution of escalations and positive customer satisfaction. This role involves mentoring team members, validating compliance, and participating in customer meetings to gather feedback.

The ideal applicant will manage ticket resolutions, facilitate effective communication with stakeholders, and ensure quality compliance as per SLAs.

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📌 Support & Ops SME - Escalations, Analysis & Mentoring (Australia)
🏢 JobRadars - AU
📍 Australia

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