We’re looking for an Account Manager to join our APAC Hospitality Sales team. The role involves managing inbound sales for hospitality venues across the APAC market, building rapport with merchants, understanding their objectives, and ensuring they receive the best solutions to achieve their goals.
What You’ll Be Doing
- Act as a trusted account manager for customers, understanding their requirements and providing tailored solutions that add value.
- Build trust and rapport through active listening, focusing on upselling and maximizing account growth in every interaction.
- Guide qualifying customers through their upgrade path from basic platforms to advanced platforms.
- Demonstrate software solutions, from core POS products to modules and upgrades.
- Responsible for reactive upsell from inbound sales and expanding monthly recurring revenue.
What You Need To Bring
- Experience in account management, sales development representative, or similar role with a sales quota.
- Understanding of solution‑based consultative sales in a SaaS environment.
- Proficiency with Salesforce.com and other technologies to manage and organize pipeline.
- Entrepreneurial approach; you work smarter, not harder.
- Good time management with strong organizational skills.
You’ll Enjoy
- A flexible work environment that empowers you to do your best work.
- A culture that celebrates performance.
- The chance to make an impact in a team that’s large enough for career growth but lean enough to make your voice heard.
- Career‑defining opportunities.
Benefits
- Lightspeed share scheme.
- Unlimited paid time off policy.
- Flexible working policy.
- Health and wellness benefit of $500 per year.
- Mental health online platform and counseling & coaching services.
- Paid leave and assistance for new parents.
- LinkedIn Learning license.
- Snack bar with a variety of snacks & drinks.
- Weekly catered lunches for the entire office.
- Dedicated Wellness Room for physical and mental health needs during working hours.
- Exciting events hosted regularly by our Melbourne Culture Club.
- Contemporary office space located in Southbank, VIC.
- Dog‑friendly environment.
Lightspeed is a proud equal‑opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.
Lightspeed does not accept unsolicited agency resumes unless we have formally engaged your company in providing candidates for a specific vacancy. In that case, Lightspeed will not be responsible for any fees related to unsolicited resumes.