We are seeking Dental Receptionist to join our friendly dental practices in Ballina & Lismore NSW. This is a casual position that offers flexibility whilst providing essential administrative and customer service support to our dental team and patients. You will be the first point of contact for our patients, playing a vital role in creating a welcoming and professional environment. This position is based on-site over multiple practices, where you will work closely with our clinical and administrative staff to ensure smooth daily operations.

What you'll be doing

- Greeting patients upon arrival and ensuring they feel welcome and comfortable in our practice
- Processing patient payments and handling administrative billing tasks
- Answering telephone enquiries and directing calls to appropriate team members
- Completing patient intake forms and gathering relevant health and medical history information
- Assisting with general office administration, including filing, data entry, and correspondence
- Coordinating with the clinical team to ensure effective patient flow throughout the day
- Maintaining confidentiality and adhering to privacy regulations in all patient interactions
- Keeping the reception area tidy, organised, and stocked with necessary materials
- Supporting the practice with other ad hoc administrative duties as required

What we're looking for

- Previous reception or customer service experience, ideally in a healthcare, dental, or medical setting
- Strong organisational skills and the ability to manage multiple tasks efficiently
- Excellent communication skills, both verbal and written, with a professional and friendly manner
- Proficiency with computer systems and software,



including experience with dental practice management systems (or willingness to learn)
- Ability to handle sensitive patient information with confidentiality and discretion
- A calm and empathetic approach to patient interactions, particularly when dealing with anxious or difficult situations
- Reliable, punctual, and committed to maintaining professional standards
- Basic numeracy skills for processing payments and managing invoices
- A current Australian driver's licence is preferred
- Qualifications such as a Certificate III in Dental Assisting or equivalent customer service qualifications are advantageous but not essential

What we offer

We believe in fostering a supportive and collaborative workplace where every team member is valued. As a casual employee, you will enjoy flexible scheduling that suits your lifestyle and availability. We offer the opportunity to be part of a dedicated dental practice that prioritises patient care and maintains a friendly, professional atmosphere. Our team is committed to ongoing professional development, and we encourage our staff to enhance their skills and knowledge. We also provide a welcoming work environment where your contributions are recognised and appreciated.

About us

We are committed to providing high-quality dental care and services to our patients in a warm, professional, and patient-focused environment. Our practice values integrity, excellence, and patient satisfaction, and we pride ourselves on creating a supportive workplace culture where our team can thrive. We believe that exceptional patient care begins with a welcoming reception experience, and we are looking for team members who share our commitment to outstanding service and professionalism.

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📌 Dental Receptionist (Ballina Shire)
🏢 BALLINA DENTAL
📍 Ballina Shire