Dental Assistant / Receptionist – with Superb Customer Service & Teamwork

Shellharbour City Dental – Shellharbour Village NSW

Dental Assistant/Receptionist - with Superb Customer Service & Teamwork

Are you an extraordinary dental nurse/receptionist ?

A motivated school leaver who is passionate about pursuing a career in dental?

Have you any experience in healthcare or a customer service centeredrole?

And do you consistently excel creating an outstanding patient/customer experience ?

If you’ve answered yes, please read on – we want to meet you!

At Shellharbour City Dental we focus on providing friendly, compassionate and professional service . Our wonderful, appreciative patients entrust their care to us and we prioritise actively maintaining their dental health so they can be proud of their smile.

We have a great team of dentists and assistants and are searching for the right person to join our team. Please learn more about us by visiting shellharbourcitydental.com.au (link removed).

We’re conveniently located in Stockland Shellharbour , with parking close by and quick access to retailers, restaurants and various services. Nearby are gyms, a movie theatre, beaches (within 10 min) and much more! There’s Lake Illawarra, walking and cycling tracks, Minnamurra rainforest – and the area has a relaxed culture. The South Coast is a lovely part of the world and our team are thankful to be here and serve our community.

You will assist our dentists/hygienist to perform their roles efficiently , including by:

preparing, cleaning and maintaining treatment rooms,



equipment and instruments

actively participating in treatment and ensuring our patients are comfortable and at ease throughout their visit

accurately charting existing conditions and treatment plans using dental software

safely reprocessing and sterilising instruments

you may also train to be part of our reception team

The role you play is key and requires superb attention to detail . You need to be able to listen attentively and conscientious follow instructions , with and without supervision. You must be resilient, work well under pressure and adapt well to change. You should be organised and able to autonomously manage your time well. Experience answering phone calls and an aptitude for computers and typing will be advantageous to you, but your people skills & communication will set you apart. Your attitude, motivation and dedication are more important to us than your existing skillset.

At all times you will be characterised by:

Being committed, reliable and always punctual/early

Pride in your presentation (laundered & ironed uniform, neatly groomed) and maintaining excellent personal hygiene

Behaving professionally – displaying integrity, initiative, respect & courtesy





Excellent teamwork and cooperation with all your colleagues – willingly helping others

Regarding the team’s and patient’s interests above your own

Demonstrating tact and discretion; honouring patient confidentiality

Clear and constructive communication with patients, team, partners and external parties

Confident, friendly and welcoming interactions that highly esteem our practice

Delivering amazing, uncompromising 7-star service

Maintaining excellent standards and quality

Your efforts will be appreciated and recognised – and contribute not only to people’s dental health, but also their overall health (both are linked!).

- ongoing development & training
- regular active maintenance for our team (to look after your dental health)
- morning tea (reimbursed by the practice)
- celebrate each other's birthdays

We’d prefer someone who:

has full availability Mon – Sat

is able to work 5 days , including earlier mornings or evenings as needed

enjoys working efficiently, in a fast-paced environment

is eager to learn and takes initiative & responsibility for their learning, development and performance

Are you the exceptional person who will be joining our team at Shellharbour City Dental? We’re excited to meet you!

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📌 Dental Assistant / Receptionist – with Superb Customer Service & Teamwork (City of Shellharbour)
🏢 Shellharbour City Dental
📍 City of Shellharbour