Real Health Medical Centre is looking for a part-time Medical Receptionist to join our professional team.

Our practice provides a friendly, positive and respectful work environment whilst offering patients of all ages a variety of services to help with the management of their health.

The suitable candidate will need to have a professional, mature outlook with exceptional communication and computer skills. Your role will be to provide support to patients and doctors.

Key Responsibilities

- Greeting and assisting patients with professionalism and care.
- Managing appointment bookings and patient records efficiently.
- Processing payments and handling Medicare billing and workers' compensation claims.
- Using a HICAPS machine for processing payments.
- Answering phone calls and addressing patient inquiries.
- Secure scanning, faxing, emailing medical of records and results
- Ensuring patient confidentiality and maintaining a welcoming environment in the reception area.




- Keep practice clean and tidy at all times.

Requirements

- A minimum of 12 months of experience as a Medical Receptionist
- Familiarity with Best Practice software
- Minimum 6 months hands-on experience using Best Practice software is required.
- Medicare billings and workers' compensation processes.
- Proficiency in using HICAPS machine.
- Excellent communication and interpersonal skills.
- Strong organizational skills and the ability to multitask in a rapid-paced environment.
- Commitment to providing outstanding patient care and service.
- Australian work rights are required for this position.
- Convenient location just 200m from Ashfield Station.
- Supportive and friendly work environment.
- Opportunity to be part of a dedicated healthcare team.

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📌 Medical Receptionist (Inner West Council)
🏢 Real Health Medical Centre
📍 Inner West Council