EZI Recruitment Services is currently seeking an experienced Customer Service /Admin staff to join a busy and fast-paced transport operation based in Smithfield .

This is an excellent opportunity for someone with recent transport industry experience who thrives in a high-volume environment and enjoys working closely with drivers, warehouse teams and customers.

About the Role

Working as part of the day shift operations team, you will play a key role in ensuring the smooth coordination of transport movements while providing administrative support to the transport department.

Shift

- Monday to Friday
- 9:00AM to 5:00PM (start times may vary).
- Immediate Start!

Key Responsibilities

- Providing exceptional customer service via phone and email
- Processing transport bookings and customer enquiries
- Connoting and manifesting freight
- Coordinating pickups and deliveries
- Liaising with drivers, customers and warehouse staff
- Tracking deliveries and providing freight updates




- Preparing transport documentation and PODs
- General administration and accurate data entry

To Be Successful You Will Have

- Previous experience in a transport or logistics administration role
- Recent experience with connoting and manifesting freight (essential)
- Strong customer service and communication skills
- Experience using a Transport Management System (TMS)
- Excellent organisational skills and attention to detail
- Ability to work in a fast-paced setting and meet deadlines
- Proficient with Microsoft Office

What's on Offer?

- Immediate start
- Stable Monday to Friday shifts
- Long-term ongoing opportunity
- Supportive and friendly team environment
- Competitive hourly rate
- Genuine opportunity for permanent employment for the right candidate

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📌 Customer Service / Admin (Cumberland City Council)
🏢 Ezi Recruitment
📍 Cumberland City Council