- Be the main point of contact with customers (residential and commercial), including but not limited to; establishing accounts, customer enquiries, processing orders and payments, advising customers on usage and delivery, selling and arranging installation of appliances and managing debtors.
- All administrative aspects of customer transactions, including but not limited to; filing, updating records, banking, correspondence, price adjustments and reconciling stock transactions.
- Be the main point of contact with suppliers, including but not limited to; processing creditor invoices, scheduling changes, stock level records and appliance stocktakes.
- Assist other functions within your branch, including but not limited to; monitoring and reporting to your manager on market and competitor activity, sales leads, feedback on marketing activities.
- Reconcile daily deliveries and adjust scheduling of drivers as required.
- Assisting other Branches in times of overflow.
- Other functions at the direction of the Area Manager (or Branch Manager or Regional Manager) in line with skill competence and training.
- Follow all Branch Standard Operating Procedures and comply with all responsibilities under the Delegation of Authority (DOA) guidelines
- Participation in relevant training and performance management as directed by Management.
- Adherence to Company policies including but not limited to; Health and Safety, Drug and Alcohol Policy and ensure at all times, to maintain a safe working environment.

What makes you great

- Demonstrated relevant clerical and administrative experience.
- Previous customer service experience is preferable but not necessary, however a good level of understanding, tolerance and common sense with people is essential.
- Highly developed verbal, telephone and written communication skills and the ability to liaise and consult with both internal, external clients and staff with a strong customer service focus.
- Initiative, organisational skills and flexibility to operate in both a team environment and independently.
- Ability to prioritise, and effectively achieve deadlines.
- Knowledge of local area geography would be an advantage in a Regional branch.
- Experience to identify and deal effectively with difficult situations and conflict.
- Sound and relevant computer and keyboard skills (including proficiency in data base entry).
- Abilityto multi-task, share team responsibilities to maintain maximum monitoring levelof prompt, efficient and courteous customer service.

Why you will love working with us

Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives.



One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability.

Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognise solo and collaborative team efforts.

What you will enjoy doing

- Be the main point of contact with customers (residential and commercial), including but not limited to; establishing accounts, customer enquiries, processing orders and payments, advising customers on usage and delivery, selling and arranging installation of appliances and managing debtors.
- All administrative aspects of customer transactions, including but not limited to; filing, updating records, banking, correspondence, price adjustments and reconciling stock transactions.
- Be the main point of contact with suppliers, including but not limited to; processing creditor invoices, scheduling changes, stock level records and appliance stocktakes.
- Assist other functions within your branch, including but not limited to; monitoring and reporting to your manager on market and competitor activity, sales leads, feedback on marketing activities.
- Reconcile daily deliveries and adjust scheduling of drivers as required.
- Assisting other Branches in times of overflow.
- Other functions at the direction of the Area Manager (or Branch Manager or Regional Manager) in line with skill competence and training.
- Follow all Branch Standard Operating Procedures and comply with all responsibilities under the Delegation of Authority (DOA) guidelines
- Participation in relevant training and performance management as directed by Management.
- Adherence to Company policies including but not limited to; Health and Safety,



Drug and Alcohol Policy and ensure at all times, to maintain a safe working environment.

What makes you great

- Demonstrated relevant clerical and administrative experience.
- Previous customer service experience is preferable but not necessary, however a good level of understanding, tolerance and common sense with people is essential.
- Highly developed verbal, telephone and written communication skills and the ability to liaise and consult with both internal, external clients and staff with a strong customer service focus.
- Initiative, organisational skills and flexibility to operate in both a team environment and independently.
- Ability to prioritise, and effectively achieve deadlines.
- Knowledge of local area geography would be an advantage in a Regional branch.
- Experience to identify and deal effectively with difficult situations and conflict.
- Sound and relevant computer and keyboard skills (including proficiency in data base entry).
- Abilityto multi-task, share team responsibilities to maintain maximum monitoring levelof prompt, effective and courteous customer service.

Why you will love working with us

Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure – while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Elgas is an equal opportunity employer and encourages applications from diverse demographics, including Indigenous Australians and people with a disability.

Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognise solo and collaborative team efforts.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

Elgas Limited acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

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📌 Customer Service Officer (Coolum Beach)
🏢 Linde ANZ
📍 Coolum Beach