Hours: Ready to start at 1 day per week (with additional availability required during the July school holiday period ).

Medical Receptionist (Casual)

- Location: Deakin, ACT

- Employment Type: Casual

- Hours: Ready to start at 1 day per week (with additional availability required during the July school holiday period ).

About the Role

We are seeking a reliable, personable, and organised Casual Medical Receptionist .

This role is ideal for someone looking for excellent work-life balance, a student, or a parent looking to keep their foot in the door. The base commitment is 1 day per week (specific day to be discussed). However, a key requirement for this role is flexibility to step up and cover extra days during the school holiday period this coming July .

Key Responsibilities

As the face of the clinic, your day-to-day will involve:

- Patient Care: Greeting patients warmly upon arrival, managing check-ins, and creating a positive first impression.

- Appointment Management: Answering phone calls, managing emails, and booking appointments efficiently using our practice software.

- Billing & Admin: Processing payments (Medicare,



health funds, and private billings), handling patient intake forms, and scanning/filing medical records.

- Clinic Presentation: Ensuring the waiting room and reception desk remain tidy, organised, and welcoming.

- Triage & Communication: Handling inquiries professionally and escalating urgent medical queries to the nursing or clinical team as appropriate.

What We Are Looking For

- Previous experience in a medical reception or customer service role.

- Exceptional communication skills and a empathetic, patient-first attitude.

- Solid multitasking skills with the ability to stay calm under pressure.

- Proficiency in medical software is a bonus.

- Availability for 1 consistent day per week, plus the flexibility to work additional shifts during the July school holidays .

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

We actively encourage applications from any background.

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📌 Medical Receptionist (Canberra)
🏢 Randstad
📍 Canberra