Assistant Gym Manager - Plus Fitness Punchbowl

Assistant Gym Manager – Sales, Membership Growth & Club Operations

Plus Fitness Punchbowl | Casual position

Are you a confident, energetic and commercially minded people person ready to take the next step in your fitness career?

Plus Fitness Punchbowl is seeking a motivated Assistant Gym Manager to help drive membership growth, deliver an outstanding member experience and support the day-to-day operation of the club.

This is a hands-on role combining sales, leadership, marketing, customer service and club operations. You will work closely with senior management while taking ownership of the club during your rostered shifts.

This position is ideal for someone who enjoys working with people, thrives in a sales-focused environment and wants to develop genuine gym-management experience.

What you’ll be responsible for

Drive membership growth

- Convert enquiries into memberships through strong follow-up, club tours and confident sales conversations
- Work towards sales targets and identify recent opportunities to grow the club
- Re-engage past leads, former members and inactive prospects
- Build relationships with local businesses and the surrounding community

Deliver an outstanding member experience

- Create a welcoming, professional and community-focused environment
- Build strong relationships with members and support ongoing retention
- Resolve member concerns promptly and professionally
- Increase engagement through club activities, challenges and promotions

Support and lead the team

- Guide and motivate reception and sales staff
- Assist with onboarding, training and maintaining high service standards
- Promote accountability, teamwork and a positive workplace culture
- Ensure important tasks are completed accurately and on time

Lead local marketing

- Help plan and execute local marketing campaigns and community outreach
- Create engaging content for Instagram, Facebook and TikTok




- Promote club offers, events, referral campaigns and member success stories
- Identify practical ways to improve the club’s local visibility

Take ownership of club operations

- Help manage the daily operation of the club during rostered shifts
- Maintain high standards of cleanliness, safety and presentation
- Monitor equipment, facilities and operational issues
- Complete essential administration, reporting and membership records
- Support the club’s overall sales and operational performance

What we’re looking for

We are looking for someone who:

- Has a friendly, confident and outgoing personality
- Is motivated by sales, membership growth and achieving results
- Can support, guide and motivate other team members
- Takes initiative and follows tasks through to completion
- Communicates professionally with members, prospects and staff
- Is reliable, organised and committed to rostered shifts
- Can work independently and make sound day-to-day decisions
- Has a genuine interest in health, fitness and helping others
- Is open to feedback and continually looks for ways to improve

Previous experience in management, team leadership, sales, retail, hospitality, customer service or the fitness industry will be highly regarded.

Available shifts

Applicants must have regular availability across the following staffed hours:

Morning shifts

Monday to Saturday: 9:00 am–1:00 pm

Afternoon and evening shifts

Monday to Thursday: 3:00 pm–7:30 pm

The final roster will be discussed with the successful applicant.





Please clearly state your regular availability in your cover letter.

Essential requirements

- Australian residency or valid Australian working rights
- Availability during the advertised staffed hours
- Experience in sales, customer service, reception, retail, hospitality or a similar role
- Strong interpersonal and communication skills
- Confidence speaking with prospective members and asking for the sale
- Strong organisation, time-management and problem-solving skills
- Basic Microsoft Word, Excel, administration and data-entry skills
- Confidence using Instagram, Facebook and TikTok
- A professional attitude and strong work ethic
- A genuine commitment to membership growth and member satisfaction

Highly regarded

- Gym or fitness-industry experience
- Supervisory, team-leader or management experience
- Membership sales or lead-conversion experience
- Experience working towards sales targets or KPIs
- Marketing, social media or community-outreach experience
- Current First Aid and CPR qualifications
- Certificate III or IV in Fitness
- Personal training experience

What we offer

- A genuine opportunity to develop gym-management experience
- A varied role across sales, leadership, marketing and operations
- Responsibility and autonomy during rostered shifts
- Training and support from experienced senior management
- Complimentary gym membership
- A friendly and community-focused workplace
- Opportunities for greater responsibility and career progression
- The chance to make a measurable contribution to the club’s growth

This is not a passive reception role

We are looking for someone who wants responsibility and is motivated to contribute directly to the performance of the club.

You will be expected to follow up leads, create sales opportunities, support the team, engage with members and actively improve membership growth, retention and the overall member experience.

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📌 Assistant Gym Manager - Plus Fitness Punchbowl
🏢 Plus Fitness
📍 Punchbowl