Salon Coordinator: The Parlour Room Clovelly

The Parlour Room – Sydney NSW

7d ago , from Illawarra Mercury Job Board

The Parlour Room is a premium beauty destination with locations across Sydney, known for exceptional client experiences, a warm team culture, and a genuinely high standard of care, for both clients and staff.

Our Clovelly salon is a busy, close-knit location. We're a team that runs a tight ship, and we take real pride in the environment we've built. This role is central to how that environment feels for every client who walks in the door, and for the team that shows up every day.

About the Role

We're looking for an experienced, warm, and highly organised Salon Coordinator to join our Clovelly team. This is a full-ownership role: you'll manage reception, bookings, client experience, rostering, team motivation, and the day-to-day systems that keep the salon running seamlessly.

You'll work closely with our Senior Therapists and Founder, forming the Clovelly management team together.

This is not a passive reception role. We're looking for someone who takes real ownership, spots problems before they happen, and sets the tone for a premium client experience from the moment someone walks in.

What You'll Own

- Full reception management: bookings, client communications, check-in, checkout, and payments
- Appointment book optimisation:



minimising gaps, managing the waitlist, keeping utilisation high
- Client experience: warmth, professionalism, and follow-through at every touchpoint
- Staff management and team motivation: keeping morale high, supporting the team day-to-day, and contributing to a positive salon culture
- Timesheets and rostering for the Clovelly team
- End of day procedures: closing checklist, EFTPOS reconciliation, salon setup for tomorrow
- Morning huddles
- Zenoti system management for Clovelly
- Staff birthday and anniversary recognition for the team

What We're Looking For

- Experience in a salon, beauty clinic, or premium hospitality environment
- Confident with booking systems (Zenoti experience a bonus)
- Exceptional at client-facing communication: warm, professional, and unflappable
- Highly organised with strong attention to detail and follow-through
- The kind of person who notices what needs doing and does it
- An eye for social media content creation: a bonus, but not essential
- Team-first mindset: team-oriented, reliable, and consistent

Why Join Us

- 4-day work week
- A genuinely supportive team environment: this is a close-knit salon
- Clear role expectations and real ownership of your area
- $35 per hour + super+ bonuses

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📌 Salon Coordinator: The Parlour Room Clovelly (City of Sydney)
🏢 The Parlour Room
📍 City of Sydney