Explicit Hearing Solutions Pty Ltd – Caboolture QLD

We are looking for a professional, organised, and compassionate Receptionist to be the first point of contact for our patients. This role is ideal for someone who enjoys helping people, has excellent communication skills, and thrives in a busy healthcare setting.

Key Responsibilities

- Welcome patients and provide outstanding customer service.
- Answer phone calls and respond to email enquiries.
- Schedule and manage appointments.
- Process payments and issue receipts.
- Maintain accurate patient records and update databases.
- Assist with hearing aid orders, repairs, and accessories.
- Liaise with clinicians, suppliers, and other healthcare providers.
- Perform general administrative duties and keep the reception area tidy.
- Assist with Medicare, Department of Veterans’ Affairs (DVA), and Hearing Services Program (HSP) administration (training provided if required).

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