Senior Dental Receptionist / Practice Manager

Permanent Part-Time – Up to $40 per hour + Superannuation

We are looking for an experienced Senior Dental Receptionist / Practice Manager to join our dental practice.

This is a permanent part-time position with the option of casual employment at a higher hourly rate while still offering guaranteed hours per week .

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, a Small Team of 1-2 dentist a day and takes pride in delivering outstanding patient service, and can confidently manage the day-to-day operations of a busy dental front office.

About the Role

As the first point of contact for our patients, you will play an important role in ensuring every patient receives a welcoming and professional experience.

This role is intended for experienced Dental Receptionists and Dental Practice Managers .

Not for applicants whose experience is primarily as a Dental Assistant , Medical Receptionist , or in another healthcare reception role without significant dental front desk experience .

However, if you are an experienced Dental Assistant seeking a clinical assisting role, we would still be pleased to hear from you, as we may have opportunities available within our clinical team.

Your Responsibilities Will Include

- Managing the front desk and providing a warm, professional welcome to all patients.
- Answering phone calls and responding promptly to patient enquiries.
- Scheduling appointments and maintaining an efficient appointment book.
- Coordinating patient treatment plans and follow-up appointments.
- Managing patient recalls and ensuring recall systems are maintained effectively.




- Following up outstanding treatment plans and encouraging treatment acceptance.
- Processing payments, health fund claims and billing.
- Maintaining accurate patient records and ensuring administrative compliance.
- Developing and maintaining practice systems, policies and staff protocols.
- Overseeing the day-to-day management and organisation of the practice.
- Ensuring essential practice management requirements are maintained, including equipment servicing schedules, compliance records, certifications and other operational obligations.
- Liaising with dentists, specialists, laboratories and the clinical team to ensure the practice operates efficiently.
- Assisting with staff coordination, rostering and general practice administration as required.
- Monitoring stock levels and coordinating ordering of clinical and office supplies.
- Helping maintain a high standard of customer service, patient care and professionalism throughout the practice.
- Identifying opportunities to improve practice efficiency and contribute to the ongoing success of the business.

To be considered for this position you must have:

- A minimum of 5 years' experience working as a Dental Receptionist or Dental Practice Manager.
- Excellent communication and interpersonal skills.
- Strong organisational and time management abilities.
- Experience with dental practice management software.

What We Offer

- Up to $40 per hour + Superannuation (Permanent Part-Time)
- $$ Casual with Guaranteed hours per week
- A stable, long-term position within a modern and growing dental practice.
- A friendly, supportive and qualified workplace where your experience and contribution will be valued.

#J-18808-Ljbffr

📌 Senior Dental Receptionist and Manager (Caloundra)
🏢 Caloundra Dental Studio
📍 Caloundra