Senior Receptionist. Award Winning Physiotherapy Clinic Gold Coast

Are you a warm, driven, and organised skilled ready to make a real impact? A fantastic opportunity awaits at POGO Physio , an award-winning and well-established physiotherapy clinic with a proud 17-year legacy on the Gold Coast.

We are currently seeking aSenior Receptionist to join our dynamic team and play a pivotal role as we continue to grow. This is your chance to be part of a respected allied health brand known for delivering exceptional care and service.

Are you a warm, driven, and organised professional ready to make a real impact? A fantastic opportunity awaits at POGO Physio , an award-winning and well-established physiotherapy clinic with a proud 17-year legacy on the Gold Coast.

We are currently seeking aSenior Receptionist to join our dynamic team and play a pivotal role as we continue to grow. This is your chance to be part of a respected allied health brand known for delivering exceptional care and service.

About Us:

At POGO Physio, we've helped more than50,000 clients achieve their physical best — from Olympic medallists and world record holders to weekend warriors, busy professionals, and local families.

We proudly support elite sporting organisations including:

- Athletics Australia
- Triathlon Australia
- New Zealand High Performance (Athletics & Triathlon)
- British Triathlon
- The Gold Coast Marathon

Our mission is simple:to help people complete their rehabilitation and cross their Physio Finish Line.

About the Role:

We're looking for an experienced and capableSenior Receptionist to assist our Lead Receptionist and guide our admin team and keep our front desk running smoothly.

In this role, you'll be the friendly and professional first point of contact for our clients, ensuring every interaction reflects our high standard of care.



You'll take ownership of the day-to-day running of the practice's administrative functions and provide support and direction to the reception team to ensure things run efficiently and cohesively.

You will report directly to our Lead Receptionist, who will provide ongoing support and guidance as you settle into the role. There is plenty of opportunity to grow professionally and help shape the position as our practice continues to evolve.

This role offers a guaranteed minimum of 20 hours per week , with preferred shifts from 1:00 pm to 6:00 pm .

Your responsibilities will include:

- Assisting with managing the day-to-day administration of the practice
- Supporting the admin team
- Ensuring efficient reception processes and scheduling
- Maintaining a clean, welcoming environment
- Supporting local marketing initiatives
- Contributing to system improvements and practice development

We're Looking for Someone Who:

- Delivers outstanding customer service and genuinely enjoys making a client's day
- Thrives in a fast-paced environment and handles pressure with grace
- Has exceptional time management and multitasking skills
- Communicates clearly and professionally
- Is adaptable, open to change, and always seeking improvement
- Works well independently and as part of a team
- Understands the importance of professionalism and patient confidentiality

Skills & Experience:

- Proven experience in a receptionist or senior admin role (healthcare preferred)
- Minimum 3 years of receptionist or senior administrative experience required
- Knowledge of Medicare, DVA, HICAPS, and NDIS billing systems preferred but training will be provided
- Experience with Cliniko software (highly regarded)

We offer a supportive, energetic workplace where your contributions will be valued.

If this sounds like the perfect fit for you, we'd love to hear from you.

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📌 Senior Receptionist. Award Winning Physiotherapy Clinic Gold Coast (City of Gold Coast)
🏢 POGO Physio
📍 City of Gold Coast