Senior Claims Consultant — Group Life | Two Pathwa... Ensure Recruitment•Melbourne, VIC, AU

The context:

Group Life is scaling, and to get ahead of demand we're identifying the best talent for two new Seniors roles exclusively.

This isn’t about backfilling — it’s about creating space for balance and progression. The team is already well-recognised and senior-heavy, so you’ll be surrounded by peers who know the craft.

The Detail:

You’ll manage a trimmed senior portfolio with the time and backing to do decisions properly. Expect complex cases, stakeholder depth, and the chance to contribute to team standards and uplift.

- Technical depth: complex decisioning, QA, governance and projects
- Leadership exposure: mentoring, coaching, and SCC/lead visibility

What you bring:

- Proven Group Life / Life Insurance claims experience at senior level




- A steady hand with complex or disputed matters
- Maturity to work alongside robust peers and add your own influence

Why this team:

- Balanced senior caseloads — not just volume
- Hybrid that holds — predictable, not performative
- Progression options — SCC/lead or technical specialist tracks

What you’ll get:

- Above-industry remuneration — they know what you’re worth and want you happy in the seat
- Hybrid flexibility that actually holds
- Balanced senior caseloads — space to think, not just push volume
- Progression options into SCC/lead or technical specialist roles
- A respected team culture: senior operators who back each other and share knowledge

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📌 Senior Claims Consultant — Group Life | Two Pathwa... (Melbourne)
🏢 Ensure Recruitment
📍 Melbourne