Transport for NSW is seeking a Senior Technology Support Officer to provide high-quality administrative, operational, and project support to the Digital and Systems team. You will prepare documentation, coordinate activities, and ensure timely triage and assignment of ServiceNow requests.
The role focuses on monitoring enterprise-wide service request volumes, analyzing trends and risks, and identifying opportunities to enhance service performance and customer experience.
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📌 Senior Tech Services & Project Support Lead (City of Ryde)
🏢 Transport For Nsw
📍 City of Ryde
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