Senior Medical Secretary/ Office Manager

Senior Medical Secretary / Medical Office Manager

Are you an experienced Senior Medical Secretary or Office Manager looking for your next permanent opportunity? Join a well-established specialist medical practice in the heart of Newtown and play a key role in the day-to-day running of a busy, patient-focused clinic.

The Role

This is a full-time permanent position working Monday to Friday, 8:30am to 5:30pm. You'll be responsible for ensuring the smooth operation of the practice while providing exceptional service to patients and supporting the specialists and wider clinical team.

What's on Offer

- Full-time permanent position
- Monday to Friday, 8:30am - 5:30pm
- Convenient Newtown location close to public transport, cafés and shops
- Paid on-site parking available, with additional street parking nearby
- Supportive and team-oriented team environment
- Opportunity to take ownership of the day-to-day operations of a busy specialist practice

Key Responsibilities

- Manage patient bookings, appointments and daily clinic schedules
- Provide a high level of customer service to patients both in person and over the phone
- Process patient payments and Medicare claims
- Coordinate referrals, specialist correspondence and patient care




- Provide patients with post-procedure information and follow-up instructions
- Maintain accurate patient records and ensure all documentation is up to date
- Oversee the day-to-day administration and smooth operation of the practice
- Support the specialists and clinical team with administrative and operational requirements
- Utilise Medilink software to manage patient information and appointments

To be successful, you will have:

- Previous experience as a Senior Medical Secretary, Senior Medical Receptionist or Office Manager within a specialist practice or similar healthcare environment
- Strong organisational and time management skills with the ability to prioritise competing tasks
- Excellent communication and interpersonal skills
- High attention to detail and a professional, patient-focused approach
- Experience using Medilink or the ability to quickly learn new practice management systems
- The ability to work independently while contributing positively to a close-knit team

If you're looking for a long-term opportunity where you can make a real impact within a respected specialist practice, we'd love to hear from you!

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📌 Senior Medical Secretary/ Office Manager (Inner West Council)
🏢 Fusion Careers
📍 Inner West Council