Account Director - Social and Commercial Insights

Account Director - Social and Commercial Insights Melbourne, Aus $AUD 120-140,000 + Super - (posted Feb 24 2026)

Job Spec: If you're a rising research leader looking for a role that blends purpose-driven social impact with high-profile commercial work, this is one to lean into.

Join Australasia's largest and most respected marketing communications group, stepping into a specialist insights team known for smart thinking, high-impact work, and beautifully bespoke research.

Why it's worth a closer look

- Lead a stimulating mix of social and commercial projects that make a genuine impact
- Work across both qual and quant (and keep strengthening your craft across both)
- Dive into topics that keep you sharp: branding, innovation, CX, comms testing, evaluation
- No off-the-shelf solutions - everything is tailored, strategic, and thoughtfully executed
- Gain access to one of the region's strongest cultural trends programs to add depth to your insight stories.

What you'll do

- Lead and manage end-to-end research programs from design to delivery
- Build strong client relationships, guiding them with confidence and spotting opportunities to add strategic value




- Turn data into compelling stories with smart analysis, clear narratives, and polished deliverables
- Combine cultural, brand, and behavioural insight to elevate your recommendations
- Support and mentor juniors while contributing to a positive, curious, high-performing team culture.

What you'll bring

- 6+ years of research agency experience (social, commercial, or a mix)
- A natural curiosity about people, behaviour, culture, and what drives decision‑making
- Strong analytical chops and the ability to communicate insights with clarity and personality
- Experience across qual and quant (or enthusiasm to strengthen one side)
- A relevant degree and a qualified, collaborative approach.

About Resources Group

Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.

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📌 Account Director - Social and Commercial Insights (Melbourne)
🏢 Resources Group
📍 Melbourne