Technical Production and Operations Officer

Greater Dandenong City Council – Dandenong VIC

$75,804 - $80,333 a year

Hybrid

Band 4 - $75,804 - $80,333 per annum (plus super)

Permanent Full Time

About Us

Located 35km to the southeast of Melbourne, GreaterDandenong City Council covers 129 square kilometres and has a population ofover 169,000 people. The central activities district is Melbourne's secondlargest retail and commercial centre and includes large shopping complexes atDandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturallydiverse locality in Australia, with residents from over 150 differentbirthplaces, nearly two-thirds of whom were born overseas. Key industriesinclude manufacturing, health care and social assistance, retail trade,wholesale trade and transport.

We are a progressive organisation of exceptional characterthat offers a dynamic and rewarding work environment to approximately 900employees. We recognise that our staff are vital to the delivery of excellentservice to our community and the achievement of our long-term vision. We investin the development of our people, and we strive to be a workplace that isrespectful, engaged, accountable, creative and honest.

Aboutthe role

Thereis an amazing opportunity to work in our Technical Production and Operationsteam, within our Cultural and Community Hub team.

It’san exciting time to join a team, and be a part of change and growth, whiledelivering high quality technical, production and operational services acrosscultural, civic and community venues.

Therole is responsible for:

- Assisting in the coordination of hirers to understandtheir technical requirements, to achieve optimum satisfaction levels for theirperformance and the audience.
- To supervise technical support staff as directed.
- To provide excellent technical and customer servicesfor performances, functions and events at all cultural and community hubs.
- Ensure a protected and clean environment is provided forall events.
- Ensure all equipment is well maintained, audited andset up and running smoothly for events.

Aboutyou

The successful applicant willhave solid knowledge of the technical industry, be passionate about workingwith a variety of community groups,



stakeholders and clients to deliverexceptional technical outcomes.

You will need these essentialqualifications (or experience), knowledge and skills to carry out thisposition:

- Diplomaor certificate in technical field, or specialist technical qualifications withlimited work experience, or lesser formal qualifications with demonstratedrelevant work skills in technical service and support for functions or events.
- Demonstratedexperience in the technical operation of a live theatre, performing artscentre, community venues, across Theatre Lighting, Sound or Staging.
- Demonstratedability to support technical staff.
- Provenexperience working within a small team environment, contributing to both groupand individual work goals. Must be able to work flexibly across a range ofhours, including availability for overtime and time-in-lieu (TIL) whererequired.
- Basicknowledge of Yamaha Audio, Crestron Control Systems, and Osys Audio Processors,exposure to Dante Audio Networking and familiarity with NDI Video Environments.
- Desirablequalifications include, test and tagging, rigging and working at heights.
- Demonstratedability to deliver exceptional customer service to clients and hirers from adiverse background, addressing their technical and logistical needs withprofessionalism and courtesy, while resolving minor technical issues
- Experiencein providing support and guidance to clients regarding technical requirements,ensuring a smooth and positive experience before, during, and after events.
- Demonstratedability to use a variety of MS software, as well as Council’s booking systems.
- Well-developedwritten and oral communication skills to effectively communicate with clients,hirers, and team members from diverse backgrounds.

Please ensure you address the key selection criteriaoutlined in the position description as part of your application.





You may be required to undertake practical testing,work preference profiling / psychometric testing, functional capacityassessment (physical) or aptitude testing.

The successful candidate will be asked to produce aclear Working with Children Check and will be asked to consent to a nationalpolice check (and where relevant an ‘international criminal history check’),subject to the operation of spent conviction laws. Please note that people withcriminal records are not automatically barred from applying for this position.Each application will be considered on its merits.

Benefits of working with us

Council believes in providing an environment where staffthrive, both in the work they do and in how they learn and develop as peopleand professionals.

Our workplace has an inclusive and diverse culture whichencourages innovation and supports your work and life balance. There are plentyof opportunities to learn, develop and grow your career within our expandingand diverse organisation.

Our benefits include

- Salary sacrifice childcare (where available)
- Flexible working options supported including hybrid work
- Access to learning & development programs including studyassistance
- Reward & recognition programs
- Health initiatives
- Access to our support and wellbeing programs

For moreinformation about our benefits, please visit our careers page: Working with Us

Council will consider flexible working arrangementsfor all positions. We embrace our diverse community and encourage applicationsfrom everyone including people of Aboriginal & Torres Strait Islanderbackground, people of diverse sexual orientation and gender, people fromculturally and linguistically diverse backgrounds, and people of varied age,ability, and faith. Council will give due consideration to any workplaceadjustments to accommodate the needs of any prospective or existing staffmember.

Council is committedto providing an inclusive and welcoming environment and promoting culturalsafety and wellbeing for children with zero tolerancefor child abuse and harm.

If you require any accessor reasonable adjustment at any point throughout the recruitment process, thenplease do let us know by contacting the listed Hiring Manager – your experiencetruly matters to us.

Further information: Sarah Hill, 8571 5174

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📌 Technical Production and Operations Officer (Dandenong)
🏢 Greater Dandenong City Council
📍 Dandenong