Capital Facility Services Pty Ltd is seeking a Water Damage Restoration Technician to join our team in Preston, VIC 3072. This is a full-time position offering an exciting opportunity to work in the water damage restoration and cleaning services industry. As a Water Damage Restoration Technician, you will play a crucial role in helping property owners and businesses recover from water and fire related disasters and will assist with mould remediation. Your expertise will be essential in minimising damage, preventing further deterioration, and restoring properties to their pre-loss condition. This role is central to our mission of providing rapid, professional restoration services to clients across Melbourne and surrounding areas.

Key responsibilities

- Respond promptly to emergency water damage calls and conduct thorough initial assessments of affected properties, as well as undertake immediate make-safe actions
- Extract standing water using specialised equipment
- Document damage through photography and detailed written reports for insurance purposes from site via a real-time app on your phone
- Operate and manage drying equipment such as air movers, dehumidifiers and moisture metres to restore properties to normal conditions
- Identify and treat areas affected by mould using appropriate remediation techniques
- Undertake fire damage cleaning and remediation programs
- Clean, sanitise and decontaminate affected areas to ensure protected, hygienic conditions
- Remove damaged materials including drywall, insulation and flooring when necessary
- Work collaboratively with other team members to complete restoration projects efficiently and to high standards
- Maintain accurate records of work completed and materials used on each job
- Liaise with the administration team, clients, insurance companies and other stakeholders to provide updates on restoration progress

What we're looking for





Proven experience in water damage restoration, remediation work or related cleaning and restoration services. Experience in mould remediation would be highly regarded.

Current water damage and/or mould remediation certifications such as IICRC (Institute of Inspection, Cleaning and Restoration Certification) qualifications are preferred.

Comprehensive knowledge of water damage assessment, drying techniques, fire damage restoration approaches and mould remediation procedures

Proficiency in operating restoration equipment including dehumidifiers, air movers, moisture metres, pumps and carpet cleaning machines

Strong physical capability to perform demanding manual work, including lifting heavy equipment and working in challenging environments

Excellent attention to detail and ability to document work accurately and comprehensively

Outstanding customer service skills with the ability to communicate clearly and professionally with distressed clients

Valid Australian's driver's licence and access to reliable transport

Ability to work flexibly, including emergency call-outs outside standard business hours

Commitment to workplace health and safety practices and protocols

Strong problem‑solving abilities and capacity to work independently as well as part of a team

What we offer

Capital Facility Services Pty Ltd provides a supportive and professional working environment where your contributions are valued. We offer competitive remuneration commensurate with experience,



opportunities for professional development including assistance with relevant certifications, and ongoing training in new restoration techniques and equipment operation. You will have access to modern, well‑maintained equipment and resources to perform your role effectively. We prioritise employee wellbeing and safety, providing a positive workplace culture that recognises achievement and promotes team collaboration. Our full‑time position offers job stability in a growing industry, with potential for career advancement as you develop your expertise and skills within our organisation.

Remuneration

Capital Facility Services Pty Ltd will reward the successful candidate with a competitive hourly rate based on their qualifications and experience. Overtime is also available to allow for a strong earning potential. Based on experience and hours worked earing potential is estimated to be between $70,000 to $95,000+ annually, with super payments being in addition.

About us

Capital Facility Services Pty Ltd is a leading provider of comprehensive facility services throughout Melbourne and Victoria. With a robust reputation for professionalism, reliability and quality workmanship, we specialise in water damage restoration, cleaning services and remediation solutions. We are committed to delivering rapid emergency response and exceptional restoration outcomes for both residential and commercial clients. Our team of skilled technicians combines technical expertise with genuine care for our clients' needs, ensuring properties are restored safely and efficiently following water-related incidents. We pride ourselves on maintaining the highest industry standards and building long‑term relationships with our clients through consistent, dependable service delivery.

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📌 Water Damage Restoration Technician (Melbourne)
🏢 Capital Facility Services
📍 Melbourne