Sushi Sushi, Australia's largest sushi brand, is going through an exciting period of growth and we are looking for aVIC Company Area Manager to joinour Support office team!

Who are we looking for?

Reporting to the VIC State Manager, we are looking for an experienced multi-site retailer with an innate understanding of store operations, a skill for recognising opportunities to drive sales and an ability to energise a team.

The Company Retail Manager is responsible for ensuring their region of company-owned stores are the epitome of retail excellence – in their presentation, customer service, product quality and ultimately sales performance. It requires an attention to detail and a care factor to notice all the one-percenters that can either make or break a customer experience, and ensure issues are resolved on the spot.

Key responsibilities:

- Proven and innovative leader with the ability to motivate and drive exceptional performance
- Driven to create a supportive culture to motivate and develop the retail team
- Thorough knowledge and understanding of efficient operational procedures and systems
- Highly developed communication skills, and proven stakeholder, customer and staff relationship management skills, including the ability to coach and lead people and develop a strong team culture
- Experience in understanding full financial results including P&L; reviews and KPI management.
- Outstanding time management and continuous improvement focus
- Experienced in the effective management of OH&S; matters
- Having an understanding of tools to gauge customer service
- Identifying training needs within a team around product knowledge,



customer service, operating processes etc
- Completing weekly WIPs with Store Managers
- Completing weekly WIPs with VIC Company State Manager on results and team performance, proactively coming up with plans to address issues and drive growth
- High standards for store and staff presentation
- Ability to look at a store with fresh eyes every tome and never leaving until everything is perfect
- Comfortable having conversations with team around presentation or performance as needed
- Strong analytical and commercial acumen to assess and analyse information and make sound and informed decisions
- Ability to perform under pressure with a strong focus on results
- Innovative, enthusiastic and willing to put forward recent ideas for streamlining daily operations and increasing overall profitability
- Attention to detail and the proven ability to set strategic goals and problem resolution
- Service and quality focus with the passion to deliver outstanding customer experiences
- Willingness to work a flexible schedule and ability to travel
- Proactiveness and sense of urgency to ensure all deadlines are met
- Adaptability and demonstrated problem solving skills
- High attention to detail with the ability to see the bigger picture
- Strong commercial acumen and industry knowledge
- Strong verbal and written communication skills
- Proactive mindset with a focus on continuous improvement and business impact

What we offer:

- Business casual environment
- Free onsite parking
- Employee benefits such as quarterly wellbeing days, birthday leave and workplace flexibility

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📌 Company Area Manager - VIC (Moe)
🏢 Sushi Sushi
📍 Moe