Level 2 Service Technician – MSP IT | Remote Options (City of Sydney)

06 Aug

Epic IT – Managed AI - IT - Cybersecurity

City of Sydney

06 Aug

Epic IT – Managed AI - IT - Cybersecurity

City of Sydney

Epic IT is hiring a Level 2 Service Technician in Australia to join a dynamic MSP team. You will visit client sites, triage tickets, resolve end-user issues, and escalate where needed while maintaining solid client relationships.

Ideal candidates have 2+ years in MSP/IT support, Office 365/Azure and Windows Server experience, onsite work, and a valid AU driving licence. The role supports cross-state clients with remote tools and ongoing learning opportunities.

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📌 Level 2 Service Technician – MSP IT | Remote Options (City of Sydney)
🏢 Epic IT – Managed AI - IT - Cybersecurity
📍 City of Sydney

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