We are Australia's fastest growing furniture brand.
Headquartered in Wangaratta, Victoria, with the capacity to deliver furniture to your door, nationwide with a 2‑week guarantee.
Established in 1969 and we are still today, a 100% Australian family‑owned business.
We still retain our original retail showroom in the heart of Wangaratta, but today the growth of our Ecommerce business and nationwide freight is the main gear of our growth.
About the Role
We’re growing our Customer Success Team at our Head Office and are looking for a customer‑focused team member to join our existing team.
You’ll play an significant role in ensuring every customer receives a seamless, professional and positive experience throughout their furniture journey — from the moment their order is placed through to the successful delivery of their furniture.
Working closely with our customers and internal teams, you’ll help coordinate the delivery process, communicate updates,
resolve any issues and ensure our customers feel supported every step of the way.
This is a Monday to Friday, 9:00am–5:00pm position based at our Head Office.
At a minimum you will:
- Basic computer skills required
- Have a can do attitude, nothing is too difficult
- An Extremely high level of reliability
- Follow direction well
- Work well in a team
- Take pride in your appearance
- Have experience in a retail, hospitality or admin environment
- Have passion to grow your career
- Must have Australian work rights for this position
What we are offering:
- The opportunity to work for Australia's fastest growing furniture brand.
- Ongoing personal and professional development.
- Varying hourly rate dependent on experience
- An opportunity that would typically be exclusive to a capital city, but on your regional doorstep.