NGS Super is seeking a Service Delivery Consultant to be the first point of contact for proactive member engagement, delivering phone-based support across members, employers and advisers. You’ll manage enquiries end-to-end, driving a seamless service experience and ensuring compliant, high-quality outcomes.
This role focuses on using AI and automation tools to improve efficiency, maintaining accurate CRM records, and contributing to continuous improvement initiatives while upholding RG146
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📌 Member Experience Service Delivery Consultant (Brisbane City)
🏢 NGS Super
📍 Brisbane City
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