At Levande, wellbeing is about helping residents access the right support, maintain independence and continue living well within their community.
We're looking for a Resident Wellbeing Manager to support our Victorian portfolio of 19 retirement villages, including two regional communities. This is a highly visible, relationship-focused role where you'll partner with village teams, residents and Home Care providers to deliver consistent wellbeing outcomes and support residents through changing care needs.
This is a field-based position, with the expectation that you'll spend 4 days per week onsite across our villages and one day working from home. If you enjoy building relationships, influencing positive outcomes and making a meaningful difference in the lives of older Australians, we'd love to hear from you.
What you'll be doing
- Supporting villages to deliver Levande's Everyday Wellbeing program
- Managing Home Care provider relationships, referrals and service outcomes
- Acting as a key escalation point for resident wellbeing matters
- Supporting residents through changing care needs and wellbeing transitions
- Using wellbeing data and insights to identify opportunities for improvement
- Leading wellbeing initiatives and projects across the Victorian portfolio
About the role
This role supports 19 Levande villages across Victoria, including two regional locations, and requires regular travel throughout metropolitan and regional Victoria.
- The successful candidate will:
- Spend four days each week working onsite across our Victorian villages
- Work one day per week from home
- Build strong partnerships with village teams, residents and external providers
- Travel regularly to support communities across the state
A current driver's licence and access to your own vehicle are essential
for this role. Travel forms a significant part of the position, and approved kilometres travelled for work purposes will be reimbursed in accordance with Levande's travel policy.
About you
You'll bring:
- Experience in Home Care, Community Care, Retirement Living or Aged Care
- Strong understanding of Home Care Packages and My Aged Care
- Experience managing provider relationships, referrals or care coordination
- Solid stakeholder engagement and communication skills
- Experience leading programs, projects or operational initiatives
- A proactive, relationship-focused approach and the ability to work autonomously across multiple locations
Why Levande?
At Levande, our mission is to enrich lives and communities.
- Working across a diverse portfolio of 19 communities throughout Victoria
- Meaningful work that improves resident wellbeing outcomes
- Exposure to portfolio-wide initiatives and operational leadership
- A supportive and purpose-led culture
- A hybrid working arrangement with flexibility to work from home one day per week
Our Commitment to Inclusion
At Levande, our people create communities where older Australians can live well every day. We know the best communities are built by teams with diverse experiences, perspectives and backgrounds. That's why we're committed to creating an inclusive workplace where everyone feels respected, valued and empowered to thrive.
We welcome applications from people of all backgrounds and lived experiences.