Administration Officer - Functional Lead

Division/Section:Infrastructureand Operations

PositionType:Permanent Full-Time (9 day fortnight,36.25hours week)

SalaryRange:Base Salary LGO4 - $86,720 per annum +superannuation

ApplicationClose: 11:45pm, 16th August 2026

About theRole

Thisrole is responsible for providing technical guidance and support tothe Administration Officers. You will play a key role in supportingthe Infrastructure and Operations Division, working closely withthe leadership team.

Youwill act as a central point of contact for the division, providetechnical guidance to administration officers, support continuousimprovement of systems and processes, and ensure administrativefunctions such as customer requests, Councillor requests, insuranceclaims, procurement activities, work orders, records management,correspondence, reporting and scheduling are managed accurately,efficiently and in line with Council standards.

Aboutyou

Ourideal candidate will have a minimum of five years in anadministration role, supporting a multi-disciplinary team alongwith expertise in an administrative, financial, legal or analyticaldiscipline. Ideally you will have qualifications commensurate withCertificate IV in Business or similar competency.

Youwill have experience developing the skills and knowledge of otherswithin a team environment, excellent customer service skills anddesirably proficiency in council products including but not limitedto, ECM/CES/Marvel/Property and Rating.

Youwill require a “C” class drivers licence and must be willing toundertake duties in various council work locations and teamsthroughout the Infrastructure and Operations Division asrequired.

For furtherinformation review the PositionDescription.

Townsville CityCouncil is the largest local government authority in NorthernAustralia. We’re committed to supporting our people through astrong focus on work–life balance, a positive and inclusiveculture,



and a shared passion for making a meaningful impact in ourcommunity.

Wehave a range of perks that confirm this commitment:

- 5 weeks annualleave + 17.5% leave loading
- 14 weeks paidParental Leave
- Domestic andFamily Violence Leave
- Uniforms andPPE provided (if applicable)
- Annual wageprogression
- Up to *13.5%Superannuation employer contribution for contributingmembers
- SalarySacrifice opportunities
- Access to arange of learning and development opportunities, includingon-the-job learning and formal training programs
- FitnessPassport program offering discounted membership to selectedhealth and wellbeing facilities
- EmployeeLoyalty Program offering discounts at selected localbusinesses
- EmployeeAssistance Program

* The Councilcontribution to employees' superannuation for contributingemployees shall be 13.5% of the employees' ordinary time earningssubject to the employee contributing a minimum of 6% of theirordinary time earnings.

ContactPerson: Jo

ContactEmail: ***@townsville.qld.gov.au (for position enquiriesonly)

We arecommitted to creating a safe and inclusive workplace where diversestyles, backgrounds, experiences, and perspectives are valued,encouraged, and respected. People from diverse backgrounds(including but not limited to, Aboriginal and Torres StraitIslander, people with diverse gender identities and sexualities,people from different cultural and linguistic backgrounds, peoplewith disability, and veterans) are encouraged toapply!

All successfulcandidates are required to undergo drug and alcohol testing as partof the recruitment process. Please be aware Townsville City Councilhas a ‘zero tolerance’ policy to drugs and alcohol in theworkplace.

If you need anyadjustments to be made to the recruitment process or if you wouldlike to discuss any accessibility requirements, pleasecontact**************@townsville.qld.gov.auor phone 9*** for a confidentialdiscussion.

Attachments:
- PD - Administration Officer - Functional Lead.pdf

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📌 Administration Officer - Functional Lead (Townsville)
🏢 Townsville City Council
📍 Townsville