Opportunity to work with one of Australia’s largest general insurers

Join a supportive, experienced national assessing team

Flexible role open to applicants based in Brisbane

About Hollard

Hollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand. We underwrite a broad range of general insurance products, including motor, home, contents, business, bicycle and pet, in proud partnership with some of Australia's biggest consumer brands and broker businesses. As an independent and privately owned company, we believe we can go further together – for our people, customers, communities and partners – through an innovative approach to providing insurance.

Our state-of-the-art facilities in North Sydney reflect our commitment to providing cutting-edge workspaces that support hybrid and remote work.

About the Role

As a Motor Vehicle Assessor, you'll be the technical expert in your designated region, ensuring every assessment is completed on time, using the right repair method and delivering quality and cost outcomes on every claim.

Based in Brisbane, you'll join our QLD assessing team and work alongside our teams in VIC and NSW. Your days will be varied with a good mix of assessments, and you'll be provided with a mobile phone, a fully maintained vehicle and fuel card.

Beyond assessing, you'll play a key role in managing repairer performance, building strong relationships with repairers and suppliers, reviewing third party estimates for compliance with industry standards. You'll also act as a technical referral point for our wider Motor Claims team, helping deliver excellent outcomes for our customers.

Key Responsibilities

- Comprehensively manage an insurance claim, including the submission of assessment report, completion of scope of works and costing estimation
- Undertake assessments as allocated
- Interact with our Customers,



Clients, Trades, and internal staff to build strong relationships and capture critical information to resolve queries in relation to insurance claims
- Conduct your activity in a timely manner
- Prepare your own assessment reports to be sent directly to the client

About You

- Demonstrated experience within the Motor Vehicle Assessing function for a general insurer
- Extensive knowledge of the motor vehicle assessment industry and the latest repair methodology
- Working knowledge of vehicle mechanics and repair
- Strong strategic and analytical skills and be able to accurately assess damage
- Excellent communication, and negotiation skills, with the ability to determine reasonable cost outcomes

Working at Hollard

At Hollard, you’ll discover an setting where you can truly make an impact. We offer the best of both worlds – the opportunity, agility and creativity of a company growing with scale, alongside a focus on becoming a catalyst for enduring, positive, social change.

We’re a tight-knit team, where authentic voices and unique perspectives matter. We work supportively, collaboratively and inclusively to help shape our future and create shared value for our communities.

Hollard proudly promotes flexible work including work from home, non-traditional work patterns, and work-family balance. We’re also unapologetically committed to creating a workplace that values your diversity with a true sense of inclusion. We actively seek to hire for your different lived experiences, including as it relates to disability, ethnicity, faith, Aboriginal and Torres Strait Islander Peoples, gender diversity, sexual orientation, age, neurodiversity.

We’re building something special. Working closely with our industry partners to reshape insurance for the better, we’re people changing insurance.

Please note:

A full background check will be completed on the successful applicant.

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📌 Motor Assessor (On-Road) (Brisbane City)
🏢 Hollard Insurance
📍 Brisbane City