Lead Quality. Build Capability Shape the Future of Aged Care.

Are you an experienced Quality and Safety professional who is passionate about improving care outcomes and driving organisational excellence?

Mayflower is seeking a collaborative and forward-thinking Quality and Safety Business Partner to support with operational leadership for Mayflower's Quality Assurance, Clinical Governance, Workforce Capability, Learning & Development, Continuous Improvement and Regulatory Compliance programs across Residential Aged Care and Corporate Services.

This is an opportunity to influence organisational strategy, strengthen governance frameworks and help ensure older people receive safe, effective and person-centred care.

Working at Mayflower

At Mayflower, we believe that needing support shouldn’t limit a person’s quality of life.

As a trusted not-for-profit aged care provider, we are committed to delivering Care without Compromise. Our employees are at the heart of everything we do, and we pride ourselves on creating a supportive workplace where people feel valued, respected and empowered to make a difference.

Mayflower is undertaking an exciting organisation-wide transformation focused on strengthening clinical governance, workforce capability, digital innovation and quality systems to deliver exceptional outcomes for older Australians.

About the Role

Reporting to the Quality and Capability Manager will play a key role in preparing Mayflower for recertification, strengthening clinical governance, embedding a culture of continuous improvement and building workforce capability through the ongoing development of Mayflower Academy.

Working closely with operational leaders,



you will drive audit and accreditation readiness, oversee incident and complaints governance, coordinate quality reporting, and support the implementation of the Aged Care Act 2024 and the Strengthened Aged Care Quality Standards. You will play a pivotal role in embedding a culture of quality, safety, leading the development and ongoing maturity of Mayflower Academy, establishing a contemporary organisational learning culture that promotes workforce capability, accountability and continuous improvement across the organisation.

Key Responsibilities includeClinical Governance, Quality Assurance, Audits, Accreditation, Regulatory Compliance. You will also focus on complaints, continuous improvements and our internal system - The Mayflower Academy.

About You

To be successful in this role, you will have:

AHPRA Registration

Extensive aged care quality experience

Robust knowledge of the Aged Care Act 2024

Experience leading recertification

Highly Desirable

Certificate IV TAE

LMS experience

Why Join Mayflower?

Work for a respected not-for-profit organisation committed to excellence in care.

Make a meaningful impact on the quality and safety of services delivered to older Australians.

Collaborate with executive and operational leaders to shape strategic quality initiatives.

Access ongoing professional development and career growth opportunities.

Employee Assistance Program (EAP).

Salary packaging benefits available.

Applications close: July 31 2026

Mayflower is committed to providing a safe, inclusive and welcoming workplace and encourages applications from people of diverse backgrounds.

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📌 Quality & Safety Business Partner (Williamstown)
🏢 Mayflower
📍 Williamstown