eCommerce Marketing and Administration Co-ordinator

At Fat Shack Vintage, we’ve built a reputation as one of Australia’s leading online lighting retailers. We are a well-established eCommerce business that designs and manufactures on-trend, quality, vintage styled lighting available for delivery Australia wide.

As a family-owned and operated business, our owners work alongside the team every day, creating a workplace where people support each other, work hard, continue learning and leave work at work.

We're looking for an experienced Marketing and Administration Co-ordinatorwith exceptional organisational skills and attention to detail to join our team. Working alongside the Marketing Director, you will be responsible for helping to maintain an efficient and functional online catalogue of products. This role is ideal for someone who enjoys working in a fast-paced environment, takes ownership of their work and values accuracy and efficiency. This is an extremely varied role and will require you to be highly organised.

The position is full timee, Monday to Friday 8am to 4pm, and needs to be performed on-site at our Cheltenham office.

What you'll be doing

Manage the online product catalog - writing product descriptions and maintaining accurate, up-to-date, and consistent product information and categories across platforms.

Set up and maintain product listings in our ERP system (NetSuite) and Shopify.

Assist with content management and maintenance of the company website, collaborating with design and creative teams to meet deadlines.

Manage the 'Out of Stock' and 'Returning to Stock' product database to keep website listings current with stock availability.

Ensure discontinued and end-of-line products are phased out of the website.

Liaise with external suppliers and partners regarding out-of-stock communications.





Support the wider marketing team in maintaining website accuracy and adherence to system processes.

Use online metrics and KPIs to identify strategic opportunities, including improvements to SEO, CX, UX, trade, and merchandising.

Use AI-assisted workflows to support product updates and content accuracy.

Undertake project tasks and other ad-hoc administrative duties as directed.

Demonstrate exceptional communication and teamwork skills.

What we're looking for

Minimum 2 years marketing / administration experience

Exposure to working within a product / inventory environment highly regarded.

An understanding of key eCommerce metrics.

Exceptional attention to detail and written communication skills

Experience with Shopify and Netsuite (ERP) highly regarded.

Strong Excel skills with the ability to work with large datasets

Ability to work autonomously in a fast-paced environment.

The successful candidate must have a positive, can-do attitude, be honest, committed, reliable and punctual with a strong skilled work ethic.

Why people enjoy working here

As a family-owned and operated business, we have built a team of people that are approachable and genuinely supportive. Everyone works together, shares knowledge and encourages questions. Decisions are made quickly, support is close by and good ideas are welcomed. We believe in developing our people, giving them opportunities to expand their skills, take on greater responsibility and grow with the business. We also believe work should stay at work, allowing our team to enjoy a genuine work/life balance.

This is a ful-time, office-based position in Cheltenham, Monday to Friday, 8:00am to 4:00pm. Atractive salary on offer relevant to experience.

Check out our website www.FatShackVintage.com.au to gain a greater understanding of who we are and what we do.

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📌 eCommerce Marketing and Administration Co-ordinator (Kingston)
🏢 Fat Shack Vintage
📍 Kingston