The Royal Children's Hospital Melbourne – Parkville VIC

1d ago , from The Royal Children's Hospital

The Royal Children’s Hospital’s (RCH) Vision is "A world where all kids thrive".

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is availablehere.

Clinics Coordinator– Allergy & Immunology

- Excellent employee benefits including salary packaging
- Work for Australia’s leading Children’s Hospital
- Friendly and dynamic team

About the Role

This is a Permanent Part Time position at 0.4 FTE, working on Mondays and Tuesdays within the Allergy & Immunology department.

You will be responsible for….

The Clinics Coordinator will be responsible for supporting the Administration Team Coordinator to undertake additional administrative tasks including managing clinic rooms and rosters, managing clinician leave schedules, department administrative support and data management to continue to optimise services offered.





This role is a customer service role involving a high level of interactions with families.

Classification for this position will range from A021 – A025 (FTE base salary $69,438.72 to $76,764.48 per annum, plus superannuation).

What you’ll achieve:

- Oversee all aspects of scheduling appointments for the Allergy and Immunology Department, including management of all relevant work queues in an electronic management record system
- Assist with the management of Day Medical Allergy Challenges and waiting lists, working with Allergy administration team
- Coordinate administration workflow to ensure optimal outcomes within prescribed timelines
- Actively participate as part of a team to ensure ongoing excellence in service delivery and contribute to continuous improvement
- Provide high level customer service to patients and stakeholders

Your skills and experience

- Demonstrated commitment to work and contribute as part of a team
- Demonstrated proficiency in the use of established administrative processes
- Previous experience working in a busy customer service-based role

About the Department

The Department of Allergy & Immunology delivers the highest quality clinical care to children and families with allergic and immune disorders and plays a vital role in increasing awareness, understanding and knowledge of allergic and immune disorders in the community and health professionals through education, teaching and training.

What we offer:

- Salary Packaging – Increase your take home pay!
- Employee Assistance Program

Other requirements:

- Current National Criminal Record Check, or willing to obtain




- Valid Working with Children Check
- Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

For more information about this position please contact Victoria Iliadis, Admininstration Team Coordinator Ph:03 9345 5***Email:***************@rch.org.au

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offerthe chance towork in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption,andoffers of employment are conditional on successful completion of background checks including reference checks.

Are you ready to join our team?

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📌 Clinics Coordinator (Melbourne)
🏢 The Royal Children'S Hospital Melbourne
📍 Melbourne