360 RTO Solutions Pty Ltd – Canterbury NSW

Our client, a well-established Registered Training Organisation (RTO) is seeking a dedicated and enthusiastic MS Office Trainer - Copilot SME to join their dynamic team. This is a rare opportunity to work in an environment that values professional growth and fosters a passion for assisting individuals in achieving their best. This is a contract role (part time/full-time working arrangements) based in Sydney.

The trainer may also be required at times to travel across Sydney to conduct training.

This role will be suitable for individuals with experience in managing projects as well as individuals proficient in navigating different Microsoft Office applications, specifically Microsoft Excel and Microsoft Copilot. This role will also be ideal for individuals that have heaps of experience facilitating Microsoft Office software training.

Top 3 Job Position Highlights:

- Join a reputable RTO committed to excellence in training and coaching.
- Facilitate a diverse range of training programs.
- Collaborate with a dynamic sales team to open up new sales opportunities.

Responsibilities:
As a Facilitator, you will play a pivotal role in ensuring the quality and consistency of training delivery. Your responsibilities include:

- Facilitate MS Office Skills Training, particularly MS Excel
- Conduct workshops onsite and virtually to participants across Australia
- Facilitate a diverse range of programs.
- Using company tools and products to manage your time efficiently.
- Facilitating onsite and virtual workshops




- Coordinating training logistics and resources.
- Organising and facilitating personal coaching sessions.
- Assisting in coaching and inducting staff.
- Collaborating on national strategic training projects.
- Ensuring RTO certified workshops are conducted as required.
- Preparing workshop materials in accordance to standards
- Implementing adult learning principles effectively.
- Staying up to date with the latest MS Products and developments in productivity applications
- Collecting registration forms and evaluations during workshops.
- Generating client referrals from training programs.
- Attending strategic sales appointments and assisting sales staff.
- Maintaining a library of information on programs.
- Conducting coaching support for clients.
- Managing client records using Zoho.
- Upholding organisational procedures and Codes of Conduct.

Qualifications and Requirements:

- Certificate IV in Training and Assessment (TAE40116)
- Experience in delivering and facilitating MS Office training
- Desirable experience in an RTO and sales environment.
- Proficient knowledge of Microsoft Office functions
- Microsoft Copilot industry experience
- Excellent communication and interpersonal skills
- Ability to develop positive relationships with staff and management
- Initiative and self-starter
- Passionate and commitment to customer satisfaction
- Empathy and compassionate attitude
- Ability to work within a team and work autonomously
- Flexibility and patience

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📌 MS Office Trainer - Copilot SME (Bankstown)
🏢 360 RTO Solutions
📍 Bankstown