Greater Dandenong City Council – Dandenong VIC

$99,486 - $108,835 a year

Part time, Casual/Temporary

Hybrid

9d ago , from Greater Dandenong City Council

$99,486 to $108,835 per annum, pro rata (plussuper)

Temporary Part Time - 32 hours per week (12 months)

About Us

Located 35km to the southeast of Melbourne, GreaterDandenong City Council covers 129 square kilometres and has a population ofover 169,000 people. The central activities district is Melbourne's secondlargest retail and commercial centre and includes large shopping complexes atDandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturallydiverse locality in Australia, with residents from over 150 differentbirthplaces, nearly two-thirds of whom were born overseas. Key industriesinclude manufacturing, health care and social assistance, retail trade,wholesale trade and transport.

We are a progressive organisation of exceptional characterthat offers a dynamic and rewarding work environment to approximately 900employees. We recognise that our staff are vital to the delivery of excellentservice to our community and the achievement of our long-term vision. We investin the development of our people, and we strive to be a workplace that isrespectful, engaged, accountable, creative and honest.

About the Role

There is an amazing opportunity to work within our Culturaland Community Hub team, leading, developing and evaluating venue systems. Thesesystems support the delivery of events, performances, exhibitions and programs,including booking and event management systems, point of sale and rosteringsystems.

The Venue Systems Officer, will work across the Cultural andCommunity Hub Team, within the Creativeand Engaged City Department.

The position will be responsible for:

- Managing the administration and configuration ofvenue systems, that support the delivery of events, performances, exhibitionsand programs, including booking and event management system, point of sale androstering systems.
- Engaging with key internal stakeholders tounderstand business requirements, provide training and day to day operationalsupport in system applications.
- Implementing continued business improvementactivities, including development of processes and procedures.

About You





The successful applicant will have a passion for workingwith the community and will need to address the Key Selection Criteriaincluding;

- A tertiary qualification, preferably in Venue orSystem management and / or a related field, along with a minimum of 3 years ofsuccessful experience. Demonstrated experience in understanding community orcultural venues, their systems and processes.
- Demonstrated leadership and management skillswith the ability to motivate, develop, and support collaborative partnershipsand teams who work across multiple disciplines or venues.
- Strong system knowledge, including the operationof point of sale, booking or rostering systems, understanding of howintegrations work, including with finance systems.
- Desirable skills include a knowledge of Power BIand Power Automate.
- Exceptional analytical and investigative skills,with experience in formulating policies and procedures to ensure operationaleffectiveness and safety. The ability to apply sound professional judgment inresolving system issues.
- Thorough understanding of health and safetyregulations, risk management, and compliance with licensing and industrystandards.
- Experience in financial planning and budgeting,with a solid understanding of financial management principles and how theseinterlink with venue systems.
- Strong organisational skills, with the abilityto manage time effectively, set priorities, and coordinate the work of the teamto meet deadlines. Proven experience in planning and executing multipleprojects simultaneously.
- A proactive approach to driving continuousimprovement and change management strategies, ensuring technical operations andcustomer service standards are regularly evaluated and enhanced.
- Excellent communication and interpersonalskills, and a customer-focused approach with a commitment to deliveringhigh-quality service.

Please ensure you address the key selection criteriaoutlined in the position description as part of your application.





You may be required to undertake practical testing,work preference profiling / psychometric testing, functional capacityassessment (physical) or aptitude testing.

The successful candidate will be asked to produce a transparent Working with Children Check and will be asked to consent to a nationalpolice check (and where relevant an ‘international criminal history check’),subject to the operation of spent conviction laws. Please note that people withcriminal records are not automatically barred from applying for this position.Each application will be considered on its merits.

Benefits of working with us

Council believes in providing an environment where staffthrive, both in the work they do and in how they learn and develop as peopleand professionals.

Our workplace has an inclusive and diverse culture whichencourages innovation and supports your work and life balance. There are plentyof opportunities to learn, develop and grow your career within our expandingand diverse organisation.

Our benefits include

- Competitive salary
- Salary sacrificechildcare (where available)
- Flexible workingoptions supported including hybrid work
- Access to learning& development programs including study assistance
- Reward &recognition; programs
- Access to our supportand wellbeing programs
- A vibrant social club

For more informationabout our benefits, please visit our careers page:Working with Us

Council will consider flexible working arrangementsfor all positions. We embrace our diverse community and encourage applicationsfrom everyone including people of Aboriginal & Torres Strait Islanderbackground, people of diverse sexual orientation and gender, people fromculturally and linguistically diverse backgrounds, and people of varied age,ability, and faith. Council will give due consideration to any workplaceadjustments to accommodate the needs of any prospective or existing staffmember.

Council is committedto providing an inclusive and welcoming environment and promoting culturalsafety and wellbeing for children with zero tolerancefor child abuse and harm.

If you require any accessor reasonable adjustment at any point throughout the recruitment process, thenplease do let us know by contacting the listed Hiring Manager – your experiencetruly matters to us.

Applications close:5pm, Friday, 7 August 2026

Further information: Sarah Hill, 8571 5174

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📌 Venues Systems Officer (Dandenong)
🏢 Greater Dandenong City Council
📍 Dandenong