Reporting to the Head of People, the HR Advisor plays a pivotal role in delivering end-to-end HR operations across the organisation. As a primary point of contact for prospective and current staff, you will drive core HR functions, including recruitment, onboarding, internal communications, and employee administration, with ongoing strategic support from the Head of People and the broader HR team. You will also collaborate closely with the Head of Impact Programs to support the seamless delivery of our Youth Employment Program.

A key focus of this role is leading the operational relationship with our major labour-hire partner, Lime Micro-mobility. You will manage the day-to-day contract, end-to-end across recruitment, contract administration, employee relations, learning and development, and manager support. This component offers exciting hands‑on partner management, with occasional interstate travel required (typically one to two days per month) to build strong connections across sites.

Role Requirements and Objectives

People & Culture operations are undertaken

- Lead and coordinate end to end recruitment processes, including job design, selection offers of employment, and manager coaching on recruitment strategies
- Oversee onboarding and probation tracking to ensure full compliance with relevant legislative frameworks and employment frameworks
- Comply with Workplace Health and Safety policies to maintain a safe work environment
- Respond to staff enquiries regarding terms, award entitlements, allowances, and leave accruals.
- Prepare operational reports to ensure all entitlements and requirements are correctly met.
- Review, develop and implement P&C; policies and procedures to drive continuous systems improvement,

Employee Relations

- Work with HR team to ensure any changes in industrial relations or employment law are implemented
- Act as the primary contact for workplace investigations and performance management, with support from the wider HR team
- Coach line managers to effectively lead their teams in alignment with legislation, policies, and organisational values.

Client relationship maintained and fostered





- Build and maintain strong working relationships with key client stakeholders to meet or exceed expectations
- Be the face of Good Cycles for all Good Cycles staff in the Lime team
- Visit client sites (local and interstate) at appropriate intervals
- Foster engagement with the Youth Employment Program
- Align organisational policies, procedures and values with client requirements

Learning and Development

- Ensure in-house employee training programs and systems are completed
- Collaborate with managers to identify staff learning & development needs and recommend targeted outcomes

Key Stakeholders

- Valuable Cycles’ HR team
- Good Cycles’ Finance team
- Good Cycles’ Lime workforce
- Key contacts at Lime
- Positive Cycles' general staff

Selection Criteria

- 5+ years of Human Resources experience
- Demonstrated experience in determining and delivering outcomes for a commercial client
- Demonstrated experience as HR/P&C; Advisor in the delivery of the Human Resources functions such as recruitment & selection, people operations, HR Systems, learning & development and employee relations (or equivalent)
- An understanding of employment legislation and remuneration frameworks (preferable)
- Possess excellent interpersonal skills and demonstrated experience in liaising with staff at all levels, and other third parties, negotiating effective outcomes, consultation and facilitation of group or individual discussions
- Experience in labour hire, recruitment and/or account management highly regarded

About Good Cycles

Our mission is to create good jobs for young people who are facing barriers to work while delivering high-quality commercial services, proving that successful social enterprises play a pivotal role in a sustainable future.

For over 10 years, Good Cycles has been a leader in the social enterprise sector. While our journey began with the bike,



we have grown into a multi-divisional business delivering high quality commercial services across diverse industries. Today, we continue to use innovation to positively impact the communities we work in, creating protected and inclusive workplaces and reducing barriers to employment. Good Cycles is an independent not-for-profit that empowers young people by, offering stable employment across our four operational divisions:

- Positive Spaces: Large scale landscape & garden maintenance, commercial graffiti removal & prevention.
- Good Deliveries: Last mile deliveries & urban distribution, organic waste collection.
- Good Bikes: Bike retail & servicing, workplace servicing.
- Good People: Workforce solutions & labour hire.

We are a growing organisation currently with 120 staff. Our profits go towards supporting young people who face barriers to employment through our Youth Employment Program and by creating jobs that deliver social and sustainable outcomes.

The Youth Employment Program

Our Youth Employment Program is designed to support young people through coaching and skills development alongside real‑world work experience in key industry areas of retail, logistics and landscaping. Through on‑the‑job learning, we improve job readiness, support networks, financial wellbeing, and resilience.

Our Values

COURAGE

We are courageous and ambitious; challenging ourselves and others to think beyond conventions and achieve excellence in all we do.

RESPECT

We treat everyone with mutual respect, recognising the importance of inclusion and diversity. We respect all individuals and take pride in the work we do.
CREATIVITY

We encourage creativity, fun and believe in the value of innovation. Not only do we see new ways to create opportunities, but we act on them.

EQUITY

We strive for equity both in the way we work and in our communities. We work inclusively and provide solutions that increase access to opportunities.

SAFETY & WELLBEING

We are committed to a safe, supported, and empowered work environment that fosters the physical, social and emotional wellbeing of all.

#J-18808-Ljbffr

📌 Human Resources Advisor (Melbourne)
🏢 Good Cycles
📍 Melbourne