ADMINISTRATOR – WARRANTY BUILDING INDUSTRY

This dynamic timber flooring company has serviced the building industry for over seventy (70) years. The company is widely recognised for delivering a high level of professionalism and service to some of Australia's largest builders. A modern andinnovative company that is experiencing unprecedented growth purely by providing fantastic customer service.

Excellent Customer Service is paramount to their success. The Company Systems and continual evaluation processes make them one of the most efficient and well-respected Timber Flooring companies in Melbourne.

We are looking for a passionate and highly organised team player, responsible for administration and co-ordination within our Warranty Department.

It is paramount to this position to offer a high level of organisation and be able to maintain strong relationships, with our respected clients and installation teams.

The Role

Reporting directly to the Operations Manager you will work as a trusted and integral team member amongst a busy and dynamic administration team in Thomastown. You will become a valuable team member, joining a team that is responsible for the daily management of a number of key builder accounts, managing warranty requests from commencement till completion.

This position is very fast paced and will challenge you daily – a snapshot of keys responsibilities include:

Maintaining an exceptional working relationship with the Warranty Mangers, Builders Clients and/or Builders Management.

Offer internal support & work closely with our own floor installation teams and territory based Warranty Managers.

Being accountable for the daily management of our floor installation team ensuring all jobs are accurately project managed and completed meeting builders’ expectations.





A high level of calendar co-ordination,daily/weekly co-ordination of levellers and timber installers from site to site.

Data input, organising stock, maintenance of job files, weekly reporting, and general office dutiesin line with company targets and goals

Quite simply, to be successful in this position you are required to be a dynamic office administrator, a team player and have the street smarts to prioritise your work andthink on your feet!

The Successful Candidate

We are looking for someone that is agile, enthusiastic, and driven to really take ownership and manage our key accounts. Domestic builder administration experience (or similar) would be highly advantageous, a minimum of three (3) years in a similar fast paced administration environment which involves coordination of trades.

Above all you must be able to demonstrate your past successes and havea strongdesire to provide excellent customer service and be able to communicate with people on all levels. The Company will give you all the tools, intellect, support and training you need to succeed. However, it is essential that you have these listed qualities:

Goal driven, highly self-motivated, positive 'can-do' attitude

A proven ability to plan, develop and execute smooth office operations

Ability to work to and achieve targets in a strategic manner

Proactive attitude and hungry to overachieve

Have excellent communication skills, both oral and written

Computer literate and be able to analyse/run/update various reporting

Ability to stay focused through adversity.

- ExcellentBase Salary + Paid Birthday day off
- Comprehensive Training
- Annual Recognition Events
- Career Advancement Opportunities

The Vision of this company is to retain highly talented, diverse and motivated team minded professionals who are all compatible with the culture and most of all enjoy what they do.

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📌 ADMINISTRATOR – WARRANTY BUILDING INDUSTRY (Whittlesea)
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📍 Whittlesea