Mercer is seeking motivated individuals for its Helpline Contact Centre in Adelaide. You will deliver outstanding customer service and provide general advice to members regarding their superannuation across funds we administer.
The role focuses on building trusted relationships with members and colleagues while meeting KPIs on call quality and customer experience. This is a 6-month fixed-term, full-time position (37.5 hours per week) with hybrid work from our Up-to-date City Office in Adelaide and a