Junior Customer Support & Administration

Lighton Electrics is an electrical services business with almost 40 years’ experience. We are small, tight-knit team with a vision and ambition to continue our growth.

We’re looking for someone who can help lighten the load of our very hands-on MD and current office support

This is a full-time role offering long-term stability and a supportive team environment - So if this sounds good to you.

It’s important to us that we find the right person – a proactive, switched-on communicator who will make sure everything continues to tick along with all the I’s dotted and T’s crossed while everyone is out with our clients.

You will love this role if you have the skills, drive and experience to be a central part of a small company and really take ownership of the 3 functions of the role:

Taking great care of our customers with a “We Care” attitude

Office management and admin

What we offer:

Real tight knit team

Fun and agile service business, with a respect for learning and growth

All the training and continued support to hit the ground running and learn the ropes of this role

You will be responsible for:





Providing amazing customer service over phone and email in support of our current office staff (our clients will be the first to tell you how high their expectations are – and we absolutely deliver).

Office management: Being part of the team that makes sure the office runs like a well-oiled machine.

Processing the team's work orders for approval

Looking after and managing the schedule for the team

Populating Quotes

Organising and allocating stock

Must haves

Solution focused ‘can do’ approach

A true ‘customer first’ mindset

Excellent spoken and written communication skills

Ability to work autonomously and as part of a team

Be able to follow work processes

Proficiency in Microsoft suite

Attributes that will make you successful in this role

Task-focused / driven

Approachable, chatty, friendly demeanour

Naturally organised

Cognitive flexibility and attentional control

Humility and openness

We value our team and hold high expectations for what we deliver to our clients.

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📌 Junior Customer Support & Administration (Williamstown)
🏢 Lighton Electrics
📍 Williamstown