Medical Secretary / Receptionist Surgical Rooms

An opportunity exists for a Medical Secretary/Receptionist who has had proven experience in Surgical Rooms of no less than 3 years, to join our busy and fast paced Surgical Rooms, specialising in Vascular (veins and arterial) based in Richmond.

We are seeking a professional, friendly and compassionate individual who enjoys building rapport with patients and takes pride in delivering exceptional administrative support. This is a key role within a boutique specialist practice where attention to detail, initiative and outstanding customer service are highly valued.

This position is 2-3 days per week (8:00 am – 4:30 pm). This is an onsite position with no opportunity to work from home. Two days will initially be in our Richmond rooms, Tuesdays and Thursdays, with the potential third clinic day at Holmesglen Private Hospital in Moorabbin on Wednesdays.

About the Role

Working closely with the Vascular Surgeon and supporting the Practice Manager, your responsibilities will include:

Providing a warm and professional first point of contact for patients

Managing appointments, referrals and specialist consulting lists

Answering telephone enquiries and responding to patient correspondence

Preparing clinic documentation and maintaining accurate medical records

Running the clinic sessions

Scanning and linking patients’ paper documents during consulting

Liaising with GPs, specialists, hospitals and allied health providers

Preparing and billing patient accounts including EFTPOS payments, Medicare/DVA and claiming

Preparing outpatient quotes and booking patients for procedures

General medical administration and day-to-day management of the consulting rooms including SMS reminders, scanning and clinic preparation etc.

About You

To be successful in this role, you will have:

Previous experience as a Medical Secretary or Medical Receptionist in a specialist surgical practice, minimum of 3 years essential.



GP clinical background will not be considered

Demonstrated experience using Genie Solutions practice management software

Knowledge of Medicare billing, invoicing and receipting is essential and health fund processes is desirable

Excellent working knowledge of Microsoft Outlook

Outstanding communication and interpersonal skills

Strong organisational skills with exceptional attention to detail

Must be team oriented and willing to take instruction from the Vascular Surgeon and Practice Manager

Prioritise tasks and work independently in a busy environment

High level of discretion and commitment to patient confidentiality

A professional presentation with a caring, patient-focused approach

Flexibility and willingness to cover sick leave and annual leave when required

What We Offer

Permanent part-time position with consistent weekday hours

Competitive salary range of $38 –$42 per hour plus superannuation, commensurate with experience

Free on-site undercover secure car park in Richmond and renumerated onsite carparking in Moorabbin

Modern consulting rooms in Richmond and Moorabbin

Supportive, friendly and skilled workplace

A rewarding role where you will become a valued member of a small, dedicated team

If you are an experienced Medical Secretary who is passionate about providing exceptional patient care and enjoys working in a specialist surgical environment, we would love to hear from you.

If you would like to discuss the position or have any questions before applying please contact Christina (Practice Manager) via the above email or via mobile on 0427111*** during business hours. All enquiries will be treated confidentially.

Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks required for the position as part of the recruitment process.

Eligibility for ongoing employment with our Organisation requires Australian or New Zealand citizenship or permanent residency.

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📌 Medical Secretary / Receptionist Surgical Rooms (Williamstown)
🏢 Southern Vascular
📍 Williamstown