06 Aug
|
The Recruitment Company
|
Melbourne
06 Aug
The Recruitment Company
Melbourne
The Recruitment Company in Melbourne seeks a strategic leader to head Internal and External Dispute Resolution (IDR & EDR). You’ll drive complaint trends analysis, reporting, and improvements across Customer, Risk, Compliance, Legal and Technology teams.
A robust leadership pathway awaits with coaching and cross-functional influence. Role focuses on building capability in complaint handlers, managing complex cases, and engaging with AFCA and regulators to enhance customer outcomes and
#J-18808-Ljbffr
📌 Customer Resolution Lead - Data-Driven, Cross-Functional Impact (Melbourne)
🏢 The Recruitment Company
📍 Melbourne