To join the team at Essential Coffee as a Mobile Field Technician , We supply a fully fitted out van stocked with parts , your mobile workshop on wheels!
All jobs are scheduled by our service coordinator and sent directly to your mobile device. A competitive base salary will be negotiated, plus allowances, super, van, mobile, potential to earn commissions on sales or lead referrals !!
You will be part of a customer focused service team in a successful Australian owned international business.The opportunity is always there to grow and develop with our expanding company.
1-2 weeks paid training will be conducted at our Burleigh Heads Gold Coast Office before you start .
We seek applicants for full time opportunities.
Key Responsibilities
- Respond to technical serviceissues from customers within agreed Service Levels
- Resolve Technical issues in a fast and professional manner
- Keepcustomers updated on the progress of issue resolution
- General workshop repairs
- Diagnosisand problem solving technical issues
- Maintaincustomer relations
- Conduct onsite servicing
- Commissionand repair hot and cold beverage dispensing machines
- Plandaily schedules by analysing work orders
- Investigatetechnical complaints and resolvethe issue
- Installequipment and machines
- Completeforms, reports and log booksfor repairs
- Performpreventative maintenance
Experience & Qualifications
- Current manual drivers licence (essential)
- Current Restricted or Unrestricted Electrical Licence (essential)
- Refrigeration, electronics or Electrical Trade Certificate (preferred, although not essential)
- Previous experience working with commercial coffee machines (preferred, although not essential)
Personal Attributes
- Excellent problem solving and diagnostic skills
- A focus on quality workmanship
- Customer relationships driven
- Great reporting and supply management skills
- Must havea positive attitude with the ability to adapt and learn current skills and concepts.
For more information please visit us at: www.essentialcoffee.com.au
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📌 Mobile Field Technician Coffee and Slush Machines (Melbourne)
🏢 Essential Coffee
📍 Melbourne
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