Customer Solutions QA Lead - Elevate Customer Experience (Melbourne)

Customer Solutions QA Lead - Elevate Customer Experience (Melbourne)

06 Aug
|
JB Hi-Fi
|
Melbourne

06 Aug

JB Hi-Fi

Melbourne

The Good Guys in Melbourne is seeking a Customer Solutions Quality Assurance Lead to measure and improve the quality of customer interactions and processes. You will lead assessments, report on performance, and coach teams to meet agreed standards in a fast-paced workplace.

Apply QA frameworks, investigate defects, and drive improvements to enhance customer experiences while mitigating risk. Hybrid working and career development are supported within the JB Hi-Fi Group.

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📌 Customer Solutions QA Lead - Elevate Customer Experience (Melbourne)
🏢 JB Hi-Fi
📍 Melbourne

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