We are currently partnering with a well-established residential builder to recruit an experienced Client Liaison / Administrator to support customers from pre-construction through to handover. This is a full-time, office-based role suited to someone who thrives on managing multiple stakeholders, maintaining strong client relationships, and keeping complex workflows running smoothly.

This position plays a critical role in delivering a high standard of customer service while coordinating documentation, approvals, and internal processes across the pre-site and on-site stages of construction. You will take ownership of each customer file, ensuring accuracy, compliance, and timely progression through to handover.

Key Responsibilities

- Review and validate all sales files to ensure completeness and accuracy
- Manage and maintain all customer documentation electronically
- Issue client correspondence, including welcome packs and formal letters
- Provide regular (weekly) updates to customers throughout the build process
- Coordinate permits, siting, contract drawings, and drawing revisions in line with internal timeframes
- Maintain detailed customer notes, dates, and status updates within Framework
- Follow up finance approvals with customers, brokers,



or financial institutions
- Prepare and maintain framework dates, status notes, and reports across all client jobs
- Attend weekly workflow meetings with up-to-date status reporting and action items
- Update scheduling, forecasting, and reporting based on customer and management communication
- Provide administrative support to the Tender Presenter
- Prepare contract documentation from Sales Estimating information

About You

- Proven experience in a client-facing administrative role within residential construction or a similar fast-paced environment
- High level of professionalism with a strong customer service focus
- Excellent time management skills with the ability to multitask and prioritise effectively
- Proactive, organised, and detail-oriented in your approach
- Comfortable working autonomously while meeting deadlines and procedures
- Strong written and verbal communication skills
- High standard of accuracy and presentation in all work
- Solid work ethic and reliability
- Confident using Microsoft Office and internal CRM / workflow systems

Building Coordinator

- 90,000 Per Year + Super
- Melbourne
- Construction

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📌 Building Coordinator (Melbourne)
🏢 Woods
📍 Melbourne